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Viatechnikinc

TECHNICAL SERVICES ENGINEER (BIM | VDC)

Makati, Metro Manila

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hirly's read of this role

Seniority
Mid level
Country
PH
Work mode
On-site / unstated
First seen by hirly
1 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • Technical Services Engineer (BIM|VDC) provides expert-level support, training, and implementation services for BIM/VDC tools and workflows. This role bridges technical expertise with operational needs, ensuring
  • seamless adoption of digital engineering practices across teams and projects.
  • 2.1 TECHNICAL SUPPORT AND TROUBLESHOOTING
  • 2.10 Diagnose and resolve issues related to BIM/VDC software, model coordination, data
  • interoperability, and automation scripts.
  • 2.11 Maintain a troubleshooting log and escalate complex issues to software vendors or internal
  • development teams when necessary.
  • 2.12 Respond promptly to support inquiries from project teams, operations associates, and internal
  • stakeholders.
  • 2.2 CROSS-FUNCTIONAL LIAISON
  • 2.21 Collaborate with operations, engineering, and IT teams to understand project-specific
  • requirements.
  • 2.22 Translate operational needs into tailored BIM/VDC solutions, workflows, and tool
  • configurations.

2.23 Participate in coordination meetings to align technical services with project goals.

  • 2.3 TRAINING AND ENABLEMENT
  • 2.31 Design and deliver structured training sessions, workshops, and product demonstrations.
  • 2.32 Develop user guides, micro-learning modules.
  • 2.33 Track training completion and gather feedback to improve future sessions.
  • 2.4 DOCUMENTATION & KNOWLEDGE MANAGEMENT
  • 2.41 Prepare detailed reports on support cases, resolutions, and lessons learned.
  • 2.42 Contribute to the internal knowledge base with SOPs, FAQs, and troubleshooting guides.
  • 2.43 Document best practices and workflow enhancements for continuous improvement.
  • 2.5 NEW WORKFLOW IMPLEMENTATION
  • 2.51 Assist in planning, testing, and deploying new BIM/VDC tools, services, and upgrades.
  • 2.52 Conduct pilot programs and sandbox testing to validate new workflows.
  • 2.6 INDUSTRY AWARENESS & INNOVATION
  • 2.61 Stay informed on emerging technologies, software updates, and industry trends in BIM/VDC.
  • 2.62 Attend webinars, conferences, and vendor demos to scout new capabilities.
  • 2.63 Recommend innovative solutions and process improvements aligned with organization’s
  • strategy.
Original posting on Viatechnikinc's site ↗

Listed on hirly, a job board. hirly is not the employer: Viatechnikinc is hiring for this role.

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