Aligneddc
Technical SME, Mechanical
DFW01_02 · IAD-01 · CMH-01 · ATL-01 · ORD-01
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hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 3 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
- It's fun to work in a company where people truly BELIEVE in what they're doing!
- We're committed to bringing passion and customer focus to the business.
- This individual will provide technical knowledge, process, and tools to the site
- operations team as a Subject Matter Expert (SME) with new campus design, systems’ operations, incident RCA, training, vendor management, maintenance optimization, and troubleshooting to ensure continuous, reliable, and efficient operations of critical environment. As an SME, this individual will play a crucial role in a wide variety of Operational Excellence initiatives ranging from Sales deal development, DC infrastructure design evaluation, validating installed operating conditions, site acceptance, M&A support, yearly site operational audits, and evaluating next level technologies. Working cross functionally, this individual will raise Aligned’s technical and operational capabilities and drive exceptional customer service.
- DUTIES AND RESPONSIBILITIES:
- ● Engineering and Design:
- o Drives operational standards and functional requirements in capital
- projects.
- o Review drawings, contract documents, and customer requirements to
- provide an operational point-of-view for mechanical technical standards and
- updates to capital projects.
- o Provide input on capital projects to ensure Aligned delivers critical
- infrastructure that is reliable, efficient, and meets sustainability goals.
- o Reviews and supports enhancement to equipment and systems for existing
- and new capital projects.
- o Drives operational standards and functional requirements in capital
- projects.
- ● Training and Development of Personnel:
- o Create Operations training and development content and sponsor training
- of operations personnel through collaboration with site operations
- leadership and training teams.
- o Conduct training, drills, and monitored evolutions to establish and
- demonstrate consistent and high technical competence across all Aligned
- sites.
- o Mentor and provide development support to high potential personnel crossfunctionally.
- ● Reliability and Efficiency Expert:
- o Provide technical analytical framework for site performance analytics,
- failure analysis, and issue resolution.
- o Demonstrate expert operating knowledge of critical system design,
- operations, repair, maintenance, and troubleshooting of abnormal
- conditions.
- o Drive improvements in critical system performance, water and electrical
- usage efficiency, and critical infrastructure reliability.
- o Provide subject matter expertise and leadership required to drive a safety
- culture the eliminates risk and injury to personnel.
- ● Global Support to Site Operations Teams:
- o Utilize subject matter expertise to ensure Aligned develops industry leading
- processes and procedure to meet customer requirements, ensure proper
- operation of critical infrastructure, reduce OPEX through quality
- maintenance practices, and drive efficiency throughout operations.
- o Monitor and drive adherence to Aligned approved Operations standards,
- policies, and procedures through review of completed construction
- documentation, participation in maintenance and acceptance activities, and
- Data Center audits.
- o Develop BCP and Runbook standards for approval involving site
- management, vendor management, maintenance practices, alarm and
- incident management, and compliance.
- o Provide project oversight and technical support for complex
- evolutions/activities as required.
- o Provide subject matter expertise required to triage and recover critical
- equipment or systems should an incident occur.
- o Perform root cause analysis, lead incident deep-dives, and communicate
- subject matter expertise as needed to support customer communications
- during and following an incident.
- o Perform analysis of incidents and equipment failures to identify potential
- trends, lessons learned, and areas for improvement.
- ● Forward vision:
- o Involvement within industry and vendor interaction to be aware of industry
- leading technologies.
- o Collaborate with customer operational needs to ensure Aligned is aware
- and keeping pace with industry technical developments.
- o Lead technical review and validation of new technologies.
- o Technical leadership in understanding and evaluating sustainable practices.
- ● Communications:
- o Participation in discussions, written and verbal, with Aligned senior
- leadership and Board of Directors.
- o Individual should be able to communicate complex topics to work groups of
- varying technical experience and across departmental lines.
- PREFERRED QUALIFICATIONS:
- ● 8+ years relevant mechanical industry experience or mechanical trade level
- experience
- ● Bachelor’s degree in related field plus 4+ years relevant mechanical industry
- experience will be considered in lieu of 8+ years mechanical industry
- experience
- ● Advanced experience with interpreting construction drawings and equipment
- specifications.
- ● Ability to analyze critical infrastructure sequence of operations, design
- parameters, alarms and indicators, and performance trends.
- ● System matter experience in the life cycle of data center operations from
- design, acceptance, operations, maintenance, troubleshooting, and event
- management.
- ● Expertise to create standards and programs required to ensure “best in breed”
- data center operations.
- ● Strong written and verbal communication skills.
- ● Strong customer service acumen.
- ● May travel at times up to 30%
- .
- COMPETENCIES:
- ● Adaptability - Adapts to changes in the work environment; Manages
- competing demands; Changes approach or method to best fit the situation;
- Able to deal with frequent change, delays, or unexpected events.
- ● Analytical - Synthesizes complex or diverse information; Collects and
- researches data; Uses intuition and experience to complement data; Designs
- workflows and procedures.
- ● Change Management - Develops workable implementation plans;
- Communicates changes effectively; Builds commitment and overcomes
- resistance; Prepares and supports those affected by change; Monitors
- transition and evaluates results
- ● Customer Service - Manages difficult or emotional customer situations;
- Responds promptly to customer needs; Solicits customer feedback to improve
- service; Responds to requests for service and assistance; Meets commitments.
- ● Dependability - Follows instructions, responds to management direction;
- Takes responsibility for own actions; Keeps commitments; Commits to long
- hours of work when necessary to reach goals; Completes tasks on time or
- notifies appropriate person with an alternate plan.
- ● Design - Generates creative solutions; Translates concepts and information
- into images; Uses feedback to modify designs; Applies design principles;
- Demonstrates attention to detail.
- ● Diversity - Demonstrates knowledge of EEO policy; Shows respect and
- sensitivity for cultural differences; Educates others on the value of diversity;
- Promotes a harassment-free environment; Builds a diverse workforce.
- ● Ethics - Treats people with respect; Keeps commitments; Inspires the trust of
- others; Works with integrity and ethically; Upholds organizational values.
- ● Innovation - Displays original thinking and creativity; Meets challenges with
- resourcefulness; Generates suggestions for improving work; Develops
- innovative approaches and ideas; Presents ideas and information in a manner
- that gets others' attention.
- ● Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains
- confidentiality; Listens to others without interrupting; Keeps emotions under
- control; Remains open to others' ideas and tries new things.
- ● Judgement - Displays willingness to make decisions; Exhibits sound and
- accurate judgment; Supports and explains reasoning for decisions; Includes
- appropriate people in decision-making process; Makes timely decisions.
- ● Oral Communication - Speaks clearly and persuasively in positive or negative
- situations; Listens and gets clarification; Responds well to questions;
- Demonstrates group presentation skills; Participates in meetings.
- ● Organizational S
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