Technical Solutions Associate

About the Company

Relay Robotics provides autonomous delivery robot solutions that improve operational efficiency, staff satisfaction, and patient care across leading healthcare systems. Our platform automates intra-facility transport workflows such as lab samples, medications, supplies, pharmacy runs, dietary deliveries, and more, enabling hospitals to streamline operations and reallocate staff to higher-value tasks.

We partner with major health systems nationwide and are growing quickly. We’re looking for a strong healthcare-oriented leader to drive enterprise deployments, adoption, and expansion.

Role Overview

Relay Robotics is looking for a Technical Solutions Associate to support robot deployments, customer implementations, technical troubleshooting, and internal operations projects.

This is an early-career technical generalist role for someone who is curious, self-directed, systems-minded, and excited to grow quickly in a fast-moving robotics company. You will work across customer-facing deployments, technical support, field operations, documentation, and internal process improvement. The role is ideal for someone with a technical foundation who wants hands-on exposure to robotics, healthcare technology, cloud-connected systems, networking, and real-world customer operations.

You will work closely with senior members of the Operations, Support, Field Operations, and Solutions teams to help deliver successful deployments, diagnose technical issues, improve internal playbooks, and build repeatable processes as Relay scales.

This is not a narrow support role or a purely project coordination role. You should be comfortable moving between technical troubleshooting, customer communication, field work, documentation, and special projects as business needs evolve.