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Included Health

Technical Support Advocate I

Remote

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
US
Work mode
Remote-friendly
First seen by hirly
20 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

The Technical Support Advocate is responsible for multiple areas of the member experience. We support our members that are having product technical issues in every way possible, as well as work with our staff of physicians to ensure they have the necessary support to deliver stellar care. In this fast-paced role, your primary responsibilities will be assisting Included Health members with: mobile and web app issues, login/eligibility issues, and assisting engineers with escalations and outages. We are looking for a highly skilled tech-savvy call center representative to join our team, managing a large volume of inbound and outbound calls and live chats.

Original posting on Included Health's site ↗

Listed on hirly, a job board. hirly is not the employer: Included Health is hiring for this role.

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