Technical Writer, Service

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

Job Overview

We are seeking a Technical Writer responsible for creating clear, concise, and comprehensive documentation that communicates complex technical concepts related to our autonomous surface vessels. This requires strong attention to detail, excellent writing skills, and the ability to work collaboratively with engineers and other team members to produce high-quality documentation throughout the product development process.

Responsibilities:

Collaborate with engineers and stakeholders to gather information and understand technical specifications and requirements

Create and maintain technical maintenance documentation, including service manuals, work instructions, service support, etc

Build writing processes and strategies with an eye to scale

Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand

Ensure that all documentation adheres to industry standards and best practices, as well as any relevant DoD regulations and guidelines

Review and edit documentation for accuracy, consistency, and clarity, ensuring that it meets the needs of our target audience

Plan, track, and coordinate documentation projects across necessary teams to meet deadlines

Continuously update and improve existing documentation based on feedback from users, stakeholders, and internal teams

Qualifications:

Bachelor's degree in English, Engineering, or a related field

Experience as a Technical Writer, preferably in a technology-driven environment or within the defense industry

Candidate open to travel is a plus

Experience documenting complex hardware and software platforms is a plus

Strong writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively

Proficient with version control systems and front-end development

Familiarity with docs as code, markdown content formatting, Javascript, CSS, and Nunjucks templating a plus

Familiarity with DoD standards and regulations related to technical documentation is a plus

Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines

Strong attention to detail and a commitment to producing high-quality work

Excellent communication skills, with the ability to collaborate effectively with cross-functional teams

A proactive and self-motivated approach to work, with the ability to work independently and take initiative when needed

Benefits:

Medical Insurance: Comprehensive health insurance plans covering a range of services

Saronic pays 100% of the premium for employees and 80% for dependents

Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care

Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents

Time Off: Generous PTO and Holidays

Parental Leave: Paid maternity and paternity leave to support new parents

Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses

Retirement Plan: 401(k) plan with company match

Stock Options: Equity options to give employees a stake in the company’s success

Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage

Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline

Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Saronic CCPA Notice for Candidates and California Employees

If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) .

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.