Technology Administrative Support

Job Summary:

The Technology Administrative Support role provides the administrative backbone of the Technology department. This part-time permanent role handles expense reports, purchase orders, helps with support triage, equipment logistics, and documentation that keep the Technology team running so the Operations, Infrastructure, Rock, and Support teams can spend their time on systems and people rather than paperwork.

Principal Job Responsibilities:

Provides day-to-day administrative and coordination support for the Technology department and Technology leadership

Handles the department's administrative processes: purchase requisitions, check requests, expense reports, invoices, and departmental billing within the approved threshold

Maintains hardware and software asset records, including inventory, device assignment, licensing, and subscription renewal dates

Routes procurement requests to the Vendor and Contract Specialist in Team Resources, and tracks them through approval, ordering, and delivery

Supports budget tracking and reconciliation for the Operations Manager

Maintains department records, documentation, filing, and standard operating procedures

Coordinates scheduling for department meetings, vendor appointments, and project checkpoints

Prepares recurring reports for the Operations Manager

Maintains confidentiality of Team Member, system, and access information, and follows Gateway's access and retention policies

Is present and serving at weekend services and churchwide events as the ministry calendar requires

Performs other duties as assigned.

As a member of the Gateway Church team, this position is expected to support, recruit, and develop Serve Team members, and to serve alongside the broader team as ministry and organizational needs arise.

General Skills & Qualifications:

A clear passion for Jesus and a strong biblical foundation

Strong organizational skills and the ability to hold many moving parts at once

Detail-oriented, with strong follow-through on purchasing, records, and ticket routing

Working familiarity with technology terminology, hardware, and software licensing concepts

Proficient written and verbal communication skills

Able to handle system, access, and Team Member information with discretion

Able to work independently without constant supervision

Strong time-management skills and the ability to hold several priorities at once

Proficient in Microsoft Office and able to learn and function within new software and systems

Education/Certification(s):

High school diploma or equivalent, and two or more years of administrative experience — required

Experience supporting a technology, IT, or operations department — preferred

Prior experience in a church or nonprofit environment — preferred

General Physical Requirements:

The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job. While performing the duties of this position, the employee is regularly required to:

Sit or stand for extended periods of time

Occasionally kneel or crouch

Frequently lift and/or move up to 10 lbs.

Occasionally lift and/or move up to 25 lbs.

Able to lift and move computer equipment up to 40 lbs when staging or collecting devices

*This description is not all inclusive, and other duties may be assigned as necessary.

Gateway Church does not discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, disability, or any other characteristic protected by law as it applies to churches. However, Gateway Church does discriminate on the basis of religion.

Employment Requirement: Must be a member or become a member of Gateway Church upon employment.