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Tpgsi

Telecom Help Desk Lead

Rockville, MD

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hirly's read of this role

Role family
Customer support
Seniority
Lead / management
Country
US
Work mode
On-site / unstated
First seen by hirly
9 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

About the Role

Turning Point Global Solutions is seeking an experienced Telecom Help Desk Lead to oversee a support team managing telecom orders and a Telecom Expense Management System (TEMS). The ideal candidate will lead a small support team, handle complex escalations, and report key performance metrics to management.

Location : Hybrid (Rockville, Maryland)

Employment Type: Full-Time

Clearance: Ability to qualify for a Public Trust Clearance

Original posting on Tpgsi's site ↗

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