Telemarketing (Citibank), Analyst

Create connections that move people and business forward.

At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.

Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.

About the Role

Responsible for maximising the sales of AIA products and services by selling directly to retail customers through infrastructures such as call centre (i.e. telemarketing) and online platform to meet individual / team quotas and AIA business objectives

WHAT YOU WILL DO:

Perform telemarketing calls to leads provided by partners to achieve sales target

Understanding the needs of the customers and recommend suitable products to them

Convert leads provided by partner to sales through telemarketing activities

Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WHAT WE REQUIRE:

Obtained a minimum of 'O' Level or higher.

Possess 2 - 5 years of prior outbound call centre and/or Telemarketing / Telesales experience within Financial Industry

BCP, PGI, HI Certified (non-mandatory)

Good interpersonal and communication skills

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.