Teleoperation Trainer (m/f/d)

Who We Are

We build the intelligence that lets robots sense, reason, and act in the real world, moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can't solve. We are on a mission to redefine how physical work gets done, and we're looking for curious, bold thinkers to help shape the future of robotics with us.

Overview

We are looking for a Teleoperation Trainer to sit at the intersection of our operations and engineering teams. In this role, you will train and quality-manage a team of teleoperation operators, establish and maintain data collection standards, and act as the critical bridge between project management and the technical teams developing our teleoperation and policy systems. You will maintain direct teleoperation proficiency and translate operational insight into actionable engineering feedback, and vice versa. This role starts hands-on and grows in scope and ownership as we scale.

Your Responsibilities

Training & Quality Management

Onboard and train new teleoperation operators, establishing consistent standards for task execution, data quality, and reporting

Monitor and evaluate operator performance and demonstration data quality across active projects

Establish and improve QA processes, and maintain oversight of data custody, tracking, reporting, and issue investigation

Develop and maintain SOPs, training materials, and quality frameworks for teleoperation workflows

Build and maintain the operational systems, trackers, reporting cadences, and documentation the function runs on

Maintain accurate logs of training outcomes, data quality metrics, and cross-team feedback

Cross-Team Coordination

Act as the primary bridge between the operations team and the engineering team (teleoperation and policy development), surfacing operator feedback, flagging systematic issues, and translating engineering guidance into practical operator instructions

Identify patterns in operator errors, edge cases, and system inconsistencies, and escalate them with structured, actionable context

Support engineering teams in improving data collection pipelines and interfaces based on operational insight

Teleoperation

Maintain direct proficiency across robotic systems and teleoperation interfaces (VR, joystick, or control rigs)

Qualifications

Education and Experience

2+ years of professional experience in training, QA, operations coordination, or a technical environment

Background in a structured, process-driven or fast-paced operational setting

No specific educational requirement

Skills

Strong communication and documentation skills with the ability to convey technical concepts across technical and non-technical audiences

Proven ability to assess quality rigorously and coach others toward consistency

Comfortable working with digital tools, interfaces, and data-driven workflows

Basic technical understanding sufficient to engage productively with engineering teams

Additional Skills / Nice to Have

Direct experience with teleoperation systems, simulation environments, or robotics platforms

Familiarity with imitation learning or how demonstration data is used in robot policy training

Experience in competitive gaming, esports, or precision controller-based tasks; strong spatial awareness and input consistency are directly applicable

Background in data annotation, quality assurance, or structured data collection pipelines

Experience with VR systems or immersive digital environments

Experience in a startup environment

What We Offer:

Wellpass (gym membership)

Flexible working hours

Option to work from home when needed

A motivated team and an open corporate culture

Competitive compensation and excellent career development opportunities