Telephone Sales Agent, In Room Dining (FT)

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

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At Montage Deer Valley , It’s All Because of YOU!

Telephone Sales Agent

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At (insert brand) , we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at (insert brand) is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Your Leadership

Supports the In-Room Dining department and its staff by answering incoming calls and taking guests’ orders via phone or digital platforms and special requests

Provide menu recommendations, describe menu items, and address any guest inquiries regarding ingredients, allergens, or dietary restrictions

Accurately enter guest orders into the point-of-sale (POS) system, ensuring all special requests and modifications are correctly recorded

Coordinate with kitchen and service staff to ensure timely preparation and delivery of orders, prioritizing based on guest preferences and timing requests

Upsell menu items, promotions, and special offerings to enhance the guest experience and increase revenue

Process payment transactions accurately, including cash, credit cards, room charges, and any applicable discounts or promotions

Assist with emails, ordering supplies, updating menu and information binders, guest amenity traces and set-up, as well as data entry and filing, and checking orders as they go out

Assist with keeping the office clean and organized

C lose out cash banks and pay out servers as needed

Deliver on guests’ expectations and have the desire to create WOW moments

Perform additional duties as assigned that may be outside the scope of duties, based on business needs

About You

You enjoy order taking and assisting others

You have a passion for the food and beverage industry

You are personable and engaging

You are open to learning, developing, and growing both yourself, personally, and helping others do the same

You are trustworthy and have integrity

Must Haves

Ability to work a flexible schedule including weekends and holidays

Ability to collaborate in a team environment

Basic communication skills

Food and beverage experience, a plus

You will Enjoy

Free meals

Free uniforms and cleaning

Ongoing community outreach events

A ssociates’ events throughout the year

401 [k] retirement plan with company matching

Hotel Discounts

Healthcare benefits

Physical Requirements

Ability to stand and exercise mobility for extended periods of time during your scheduled shift

Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift

Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis

At (insert brand) , we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.