Terminal Operations Assistant - SISD Job Posting

The Terminal Operations Assistant supports daily passenger and vehicle operations at a ferry terminal. This position is designed for someone who enjoys working with people, can stay organized in a busy environment, and doesn't mind working both indoors and outdoors.

Typical duties may include:

Greeting and checking in passengers

Answering basic travel and schedule questions

Assisting with vehicle staging before loading

Communicating with vessel and terminal staff

Answering phones

Completing basic transactions and paperwork

Helping passengers who need additional assistance

Keeping terminal areas clean and organized

Following safety and security procedures

Helping coworkers during busy arrival and departure periods

Qualifications: Applicants should be friendly, dependable, comfortable communicating with the public, and able to remain calm when things get busy. No previous transportation or customer service experience is required.

Schedule: Part-time, approximately 10–20 hours per week, including weekends and some early mornings.

Starting Pay: $18.00 per hour.