Territory Manager (Johor Bahru/Penang)

About Us

In July 2023, Diversey was bought by Solenis. The agreement unites two of the industry's heavyweights with activities in related and highly complementary markets. Solenis produces sustainable specialty chemicals for water-intensive industries, while Diversey specializes in providing solutions and technologies within cleaning, hygiene and infection prevention.

With the acquisition, Solenis has activities in over 130 countries, with 71 production facilities and over 15,000 employees. In 2024, Solenis is Recognized as a US Best Managed Company for the third consecutive year. For over 100 years, we at Diversey have worked to further develop and adapt our wide range of cleaning and hygiene solutions.

Our solutions include everything from patented cleaning agents, dosing and dispensing equipment, floor machines, digital monitoring systems, services and advice. Business we serve: Facility Management, Building Service Contractors, Foodservice, Hospitality, Public Sector, Healthcare, Channel Partners etc. We are green at heart and working with sustainable development as a very comprehensive concept that deals with both environmental, economic and social aspects.

Thanks to our long history as a market leader in hygiene, infection prevention and cleaning solutions, the name Diversey has today become synonymous with quality and credibility.

We are seeking a Territory Manager - Institutional (JB/Penang) to drive profitable growth, develop strategic customer relationships, and deliver exceptional service across an assigned territory.

About the role

The Territory Manager - Institutional is responsible for growing sales, profitability, and customer retention across a designated territory within the Institutional business. The role manages existing customer relationships while identifying and securing new business opportunities across sectors such as Hospitality, Healthcare, Food Service, Facility Management, and Building Service Contractors (BSC).

The Territory Manager partners closely with technical service, customer service, supply chain, and sector leadership teams to deliver customer value and achieve business objectives

What You'll Do

Grow new and existing accounts to achieve sales and profitability targets.

Manage the full sales cycle from prospecting through negotiation and contract closure.

Build strong relationships with customers from operational teams to senior leadership.

Identify opportunities to expand accounts and drive recurring revenue through service contracts and consumables.

Partner with Service, Operations, and Technical teams to deliver effective customer solutions.

Maintain accurate sales pipelines, forecasts, and customer data in CRM.

Monitor market and competitor activity to identify new opportunities.

What You'll Bring

3-8 years of B2B sales or account management experience.

Experience within Institutional, Hygiene, Food Service, Hospitality, Healthcare, Facilities Management, Chemicals, or related industries.

Hunter mentality, with strong business development capability

Strong commercial, negotiation skills and stakeholder management

Proven ability to manage customer relationships and grow territory sales.

Comfortable working cross-functionally within a matrix organization

​ Join us to build lasting customer partnerships, grow the business, and deliver solutions that make a real difference.