Title Agent - Part Time

Summary of position:

To process title transfers – include new plate, plate transfers, intransit out of state, export, dealer bought & sold transactions - as well as handle any problems with titles and to keep accurate records of all titles. To collect, correct and verify that all titled vehicles, motor homes, watercrafts, trailers, etc. are present and available before the auction. To be clear and respectful when informing customers about company policies. To kindly direct customers in next step in pick up process.

Schedule:

Saturdays 8AM-1:00 PM

Company Summary:

Repocast.com, a Miedema company, provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status, and base all such employment decisions upon the individual’s qualifications and ability to perform the work assigned.

Qualifications & Requirements

Excellent customer service skills

High school Diploma

Ability to answer phones

Problem solver

Good verbal and written skills

Punctual

Organized

Dependable

Clear penmanship

Team player

Well spoken

Math proficiency

Computer skills (web browsers, MS Office, QuickBooks, email)

Recommended but not required

Title experience with vehicles or boats

Experience with Police book

Essential Job Functions:

Typical Title Based Duties

Type RD-180’s/TR-11’s/WR-11’s accurately and complete title transfer process

Explaining Plating Options to customer - New Plate, Plate Transfer, Intransit Plate, etc

Plate Fee Calculator and adding plate fees to invoice

Running Repeat offender search

Gathering information from customer for each transaction - Drivers License, Proof of Insurance, etc

Completing paperwork with the customer, signing paperwork correctly

Making necessary copies and submitting paperwork to Secretary of State for transfer.

Look up Secretary of State Website and Vin #s when needed

Working in Excel to add each deal to a tracking spreadsheet

Prepping Incoming Auction Sale Titles - copying, printing corresponding sale contract, etc

Update Police Book

Data Entry - Creating an entry for every unit we sell

Troubleshoot issues with titles – TR-54 Inspections, Secretary of State Returns, etc

Perform necessary functions in QuickBooks

Accounting for daily EFT withdrawal

Writing Checks, entering EFT's and deposits

Completing title preparation for each Repocast auction (trained as backup)

Verify that every item in auction that needs a title has one

Know Title and Lien Release procedures

Correspond with AFC/Nextgear/Other floor plan institutes regarding dealer titles and securing titles

This position would be cross-trained as a cashier / check in agent - The first few weeks of employment would be training in this position to give the new hire the basics to work as a title agent successfully.

Other duties as requested by manager