Title Manager

Client & Stakeholder Communication

Serve as the primary point of contact for clients through CLP, ensuring clear, timely communication.

Manage client expectations and provide updates on project progress, risks, and deliverables.

Communicate creative details, tool issues, and workflow concerns to internal teams and clients.

Project Ownership & Execution

Act as Project Owner, overseeing end‑to‑end execution of assigned projects.

Create and maintain project schedules, ensuring alignment with client deadlines and internal capacity.

Monitor and manage project milestones to ensure timely delivery.

Project Tracking & Systems Management

Track project status across Iyuno and Netflix platforms, including Grand Bazaar, Backlot, and CLP.

Manage delivery rejections in Backlot and coordinate asset QC resolutions.

Maintain accurate project documentation and status reports.

Guideline & Documentation Management

Update internal guidelines, manuals, and documentation based on changes in Netflix Partner Help Center or other client communications.

Ensure teams are informed of workflow updates and new requirements.

Financial & Administrative Responsibilities

Handle client invoicing, including submitting final bids in Grand Bazaar and RTIs in Atlas.

Manage client purchase orders and ensure alignment with project scope and billing.

Provide input for client reporting and internal financial tracking.

Risk Management & Escalation

Identify project risks and escalate issues to Team Leads and Production as needed.

Support problem‑solving efforts to maintain project quality and timelines.

Reporting & Approvals

Prepare and deliver project status reports for internal and client review.

Manage client cost approvals and ensure proper documentation.