To-Go Specialist

Description

Join the team at Ramen Tatsu-Ya Lakeline!

Perks Include:

• •Flexible Scheduling
• •Paid On-the-Job Training
• •Advancement Opportunities (promotions from within)
• •Free Meals During Shifts
• •Employee Referral Rewards (50% on first paycheck, 50% on second paycheck)
• •Discounts offered at all Tatsu-Ya locations
• •Family Meal

Benefits:

• •Sick Time Off for full-time employees (5 days)
• •Medical, Dental, and Vision Insurance (based on hours worked)

What is the job? As a To-Go Specialist, you play a critical role in delivering an exceptional ramen experience for all pickup and third-party orders. You are the final quality check point between the kitchen and the guest, ensuring every order is accurate, organized, and packed to Tatsu-Ya standards.

What You’ll Do:

• •Greet pickup guests promptly, verify order details, and provide a friendly, efficient handoff
• •Ensure all to-go items—including ramen, sides, bombs, garnishes, utensils, and drinks—are packed correctly and completely
• •Perform final quality checks on every order, including broth levels, packaging integrity, labeling, and presentation
• •Coordinate closely with BOH and FOH teams to manage ticket flow, rush orders, and accurate wait times
• •Maintain an organized and clearly labeled to-go staging area and pickup shelf
• •Monitor and restock to-go supplies such as bowls, bags, stickers, utensils, ramekins, and labels
• •Assist with opening and closing duties, including tablet setup, station organization, and cleaning
• •Maintain cleanliness and follow all food safety, sanitation, and allergen protocols
• •Work with urgency and purpose to support high-volume service while maintaining accuracy and hospitality

Requirements:

• •Must be 18+ years old
• •Valid Food Handlers certification (TABC only if required by location)
• •Ability to work in a fast-paced environment and lift 25–50 lbs
• •Ability to stand for prolonged periods and move efficiently throughout the restaurant

Ready to be part of the team behind every perfectly packed bowl? Apply now to join Ramen Tatsu-Ya on Lakeline as a To-Go Specialist and help us deliver great ramen—every order, every time.