Topology Program Manager, Inbound Supply Chain AU

• Overview
• We are seeking a highly analytical and strategic Inbound Topology Program Manager to define and deliver the future state of our inbound supply chain network. This role sits within the Supply Chain Long Term Planning team and is responsible for shaping upstream topology across IXD (Inbound Cross Dock), SDC (Storage and Distribution Centers), and other inbound network initiatives.
• You will own the strategic direction and end-to-end program management of initiatives that improve cost, speed, and scalability across the inbound network. This role requires strong ownership, deep analytical capability, and the ability to influence without authority across a broad set of stakeholders including Stores and Finance.

• Key job responsibilities
• Inbound Topology Strategy

• Define and evolve long-term inbound network strategy across IXD, SDC, and emerging upstream models
• Evaluate trade-offs across inventory placement, transportation cost, and lead time
• Translate business growth plans into scalable, efficient inbound network designs
• Program Ownership & Execution

• Own end-to-end delivery of complex, cross-functional programs from concept through launch and stabilization
• Build and manage multi-year roadmaps, including milestones, risks, and dependencies
• Drive alignment across Supply Chain, Operations, Stores, Finance, Tech, and partner teams
• Analytical & Commercial Leadership

• Use data to identify opportunities, validate strategies, and drive decision-making
• Partner closely with Stores stakeholders and Finance teams to develop robust business cases, including financial modelling, scenario analysis, and ROI evaluation
• Balance customer experience, cost-to-serve, and inventory efficiency in all recommendations
• Establish metrics and mechanisms to measure network performance and program success
• Stakeholder Influence

• Influence senior stakeholders across multiple organizations without direct authority
• Lead decision-making in ambiguous situations with competing priorities
• Communicate clearly through written narratives and executive-level reviews
• Innovation & Continuous Improvement

• Challenge existing inbound paradigms and identify step-change improvements
• Pilot and scale new inbound capabilities and operating models
• Build repeatable frameworks and tools for long-term network planning

Basic qualifications

• - 5+ years of program or project management experience
• - Experience using data and metrics to determine and drive improvements
• - Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• - Experience in complex problem solving, and working in a tight schedule environment
• - Experience working cross functionally with non-tech teams

Preferred qualifications

• - 2+ years of driving process improvements experience
• - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

• Acknowledgement of country:
• In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

• IDE statement:
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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