Trade Relations Manager

Exemption Status:

United States of America (Exempt)

$102,260 - $140,608 - $178,955

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

Summary

The Trade Relations Manager ensures the implementation and execution of Trade Relation strategies are competitive in the marketplace and allow the company to achieve rebate related objectives for MedImpact and its clients. This includes vendor and project management; rebate related new product development support; sales support for MedImpact’s rebate service; managing contractual relationships with rebate vendors; risk management related to rebate services provided to MedImpact clients; and training and mentoring of Trade Relations staff. This position interacts directly with clients and vendors to support MedImpact’s Client and Sales teams. The Trade Relations Manager is responsible for developing and maintaining policies and procedures related to Trade Relations Strategy and is responsible for identifying and implementing process improvements in this area.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provides oversight and management for MedImpact’s Trade Relations Strategy in a client and vendor facing role that includes contracting, identifying market strategy, as well as monitoring of Rebate Vendor performance in multiple areas including accuracy and timeliness of rebate billing activities. Works to ensure that the Company delivers on rebate guarantees to attract and retain clients.

Lead rebate related projects and process improvement initiatives.

Manages the implementation process for rebate-related new product development opportunities.

Establishes relationships with vendors to implement programs to improve rebate yield.

Oversee vendor performance, documents service failures, escalates to Trade leadership as needed, and tracks performance concerns until resolution.

Works with Sales and Account Management teams to implement rebate services to existing and prospective clients and execute MedImpact’s rebate value proposition.

Manages rebate risk through evaluation and updating of RFP responses and contract language related to rebates. Leads all rebate-related aspects to support new sales and renewals including RFP answers and BAFO sales strategy.

Ensures department and vendor metrics are tracked and monitored.

Build a strong and collaborative working relationships with other members of Trade Relations department to deliver value to clients and generate revenue and reduce risk for MedImpact.

Other duties as assigned.

Supervisory Responsibilities

No supervisory responsibilities

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

BS/BA and 9+ years’ experience or equivalent combination of education and experience, and 6 years of SME in respective areas.

Computer Skills

To perform this job successfully, an individual should have expert knowledge of Microsoft Office Suite software including Word, Access and Excel skills required.

Other Skills and Abilities

• •Solid working knowledge of PBM industry, healthcare, and government programs.
• •Possess proven leadership skills, excellent communication skills (both verbal and written), analytical and financial reasoning skills.

Requires experience in operational application of database applications, accounting, finance, or data analysis.

• •Demonstrated attention to detail and experience leading quality improvement initiatives.
• •Requires the ability to represent MedImpact at the enterprise level with proper business decisions.

Excellent organizational skills and proven ability to prioritize competing tasks to ensure completion of critical deliverables that align with department goals and support enterprise success.

Requires advanced interpersonal skills and the ability to successfully execute complex, cross-functional projects and initiatives.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Language Skills

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to read, analyze, and interpret the most complex documents.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• •Composure
• •Decision Quality
• •Organizational Agility
• •Problem Solving
• •Customer Focus
• •Drive for Results
• •Peer Relations
• •Time Management
• •Dealing with Ambiguity
• •Learning on the Fly
• •Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Ability to maintain clear near visual acuity at approximately 20 inches or less (i.e., “close vision”) to accurately read fine print, view computer screens, and handle small objects. Requires adequate color vision and depth perception to support safety and precision in detail-oriented tasks.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position may regularly be ex