TRAFFIC CONTROL EVENT FLAGGER

Description

Position Information:

With outstanding customer service and professional presentation, Flagger is responsible for directing the flow of event traffic to authorized parking spots in a safe expeditious manner.

Position Responsibilities:

• •Maintain a positive attitude and smile when interacting with guests.
• •Direct motorists to parking areas or parking spaces, using hand signals or flashlights.
• •Keep vehicle and/or pedestrian traffic moving as needed to avoid backups.
• •Resolve customer requests, questions, and complaints with integrity and poise, provide information on parking procedures and/or policies.
• •Lift, carry, and/or remove barricades in order to open or close parking areas.
• •Actively look for ways to assist guests. Maintain accurate information about all events to properly respond to guest inquiries.
• •Maintain control of issued equipment, e.g., stop sign paddles, light wands, radios, etc.
• •Attend training classes as directed by supervisor.
• •Keep the assigned area clean.
• •Any other duties as assigned.

Requirements

Education:

• •High school diploma, or the equivalent preferred.
• •ATSSA Flagger Card: Nevada Flagger Card preferred

Qualifications:

• •An ability to work flexible shifts/hours, including days, evenings, weekends, and holidays, at varying locations.
• •Must have reliable transportation and excellent attendance.
• •1 (one) year customer service experience preferred.
• •Must present a professional, friendly image and appearance.
• •Ability to maintain confidentiality of sensitive information.
• •Work cooperatively with others
• •Excellent oral and written communication skills.
• •Able to read, write, and comprehend instructions and information in English.
• •Ability to use personal computer and hand-held applications.
• •Must be able to multitask in a fast pace and high-volume environment.
• •Attention to detail.
• •Work in concert with all departments.
• •Maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
• •Attend meetings and/or training classes as directed by management.
• •Perform other duties as assigned.

Physical Demands:

• •Finger and hand dexterity.
• •Requires the ability to distinguish letters, numbers and symbols.
• •Noise levels are distracting or uncomfortable.
• •Ability to stand for long periods of time.
• •Ability to work outdoors in varying weather conditions including extremes of hot or cold in addition to wet environments.
• •Job requires the following motions: climbing, stooping, bending, twisting, pushing, pulling, squatting, occasional lifting; up to 15 pounds, stretching, sitting, walking on uneven ground and stairs.