Trainee – Customer Sales Administrator

Trainee – Customer Sales Administrator - - - - - - - - - - - -

Trainee – Customer Sales Administrator

Job Mission

We are looking for a detail-oriented and organized individual to join our Sales Administration team as a Trainee. The role involves supporting Sales and Commercial teams with day-to-day operational activities, including credit note processing, commercial data validation, customer master-data maintenance, and system transactions. The ideal candidate should possess strong analytical and logical reasoning abilities, a basic understanding of Marketing and Sales concepts, and proficiency in MS Excel.

Key Responsibilities

• •Review customer requests and supporting documentation for credit note processing.
• •Process credit notes in the system in accordance with approved commercial terms and conditions.
• •Validate pricing, discounts, rebates, promotions, claims, and other commercial agreements before processing.
• •Coordinate with Sales, Finance, Customer Service, and other relevant teams for approvals and clarifications.
• •Maintain customer-specific pricing, discounts, payment terms, and other relevant master-data fields.
• •Perform validation checks to ensure the accuracy and completeness of customer master data.
• •Execute system transactions in accordance with established Standard Operating Procedures (SOPs).
• •Assist users with basic system-related queries and escalate technical issues when required.
• •Perform data analysis using MS Excel to identify discrepancies, trends, and unusual transactions.
• •Support the Business Analyst and Sales Operations teams with data collection and process-related analysis.

Qualifications & Skills

• •Bachelor's or Master's degree in Commerce, Business Administration, Finance, or a related discipline.
• •Experience: Freshers. Candidates with prior internship experience are also welcome to apply.
• •Proficiency in MS Excel.
• •Strong analytical and logical reasoning skills.
• •Basic understanding of Marketing and Sales concepts.
• •Good communication and interpersonal skills.
• •Strong attention to detail and an organized approach to work.
• •A positive learning attitude and willingness to adapt to new systems and processes.

Good to Have

• •Familiarity with ERP systems.
• •Knowledge of Salesforce.
• •Basic understanding of monthly sales closing processes.