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Capstone ISG Inc

Trainee Inside Property Adjuster

Midlothian, VA

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hirly's read of this role

Seniority
Entry level
Country
US
Work mode
On-site / unstated
First seen by hirly
8 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Inside Property Adjuster Trainee– Richmond, VA

Launch a Career with One of the Nation's Fastest Growing Independent Adjusting Firms

Capstone ISG is one of the nation's fastest-growing Independent Adjusting firms, providing property claims services to leading insurance carriers throughout the United States. As we continue to expand, we are seeking motivated, career-minded individuals who are eager to learn, enjoy solving problems, and want to build a long-term career in the insurance industry.

If you have a background in construction, roofing, restoration, inspections, customer service, or another hands-on profession, this could be the opportunity you've been looking for.

As an Inside Property Adjuster Trainee, you'll receive company-sponsored training, industry licensing support, and experience that will prepare you to investigate property losses, assess damage, prepare estimates, and manage insurance claims.

During training, you'll learn:

  • Property damage assessment and investigation
  • Residential and commercial construction fundamentals
  • Insurance policy interpretation and coverage analysis
  • Xactimate estimating software
  • Claim documentation and reporting
  • Customer communication and claim management
  • Industry regulations and best practices

What You'll Do

Following successful completion of training, you will:

  • Conduct investigations involving residential and commercial property claims.
  • Virtually Inspect homes and commercial buildings to identify and document damage.
  • Analyze claim information, policy provisions, and supporting documentation.
  • Prepare repair and replacement estimates using Xactimate.
  • Assist in determining coverage, damages, and claim exposure.
  • Prepare professional reports and claim documentation for clients.
  • Maintain communication with policyholders, contractors, consultants, and insurance carriers throughout the claim process.
  • Participate in subrogation and causation investigations when applicable.
  • Manage an assigned claim inventory while meeting service and quality standards.
  • Travel throughout your assigned New Jersey territory to inspect losses and investigate claims.
  • Continue developing technical expertise through training and mentorship opportunities.

What We're Looking For

  • College Degree or equivalent required.
  • Construction, roofing, restoration, estimating, engineering, or related experience strongly preferred.
  • Strong mechanical aptitude and willingness to learn technical concepts.
  • Excellent communication and customer service skills.
  • Strong analytical and problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Basic computer proficiency and willingness to learn industry software platforms.
  • Ability to obtain and maintain required adjuster licenses.

Preferred Qualification

  • Roofing or restoration industry experience
  • Estimating experience
  • Prior insurance or claims experience
  • Experience using Xactimate or similar estimating software

Compensation & Benefits

Capstone ISG offers a competitive compensation package and invests in the professional development of every team member.

Benefits include:

  • Competitive salary with annual raises
  • Quarterly performance bonuses
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Company-paid life insurance
  • Short-term and long-term disability coverage
  • Paid vacation, sick leave, and holidays
  • Fitness membership reimbursement
  • Company-paid training and licensing support
  • Continuing education and career advancement opportunities

Why Capstone ISG?

At Capstone, you'll join a team that values professionalism, integrity, technical excellence, and exceptional customer service. We provide the training, tools, and support necessary to build a successful career in a growing industry with significant advancement opportunities.

If you're looking for more than just a job and want to develop a specialized skill set with a company committed to your success, we encourage you to apply.

Original posting on Capstone ISG Inc's site ↗

Listed on hirly, a job board. hirly is not the employer: Capstone ISG Inc is hiring for this role.

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