Capstone ISG Inc
Trainee Inside Property Adjuster
Midlothian, VA
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- Seniority
- Entry level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 8 Oct 2026
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the posting
Description
Inside Property Adjuster Trainee– Richmond, VA
Launch a Career with One of the Nation's Fastest Growing Independent Adjusting Firms
Capstone ISG is one of the nation's fastest-growing Independent Adjusting firms, providing property claims services to leading insurance carriers throughout the United States. As we continue to expand, we are seeking motivated, career-minded individuals who are eager to learn, enjoy solving problems, and want to build a long-term career in the insurance industry.
If you have a background in construction, roofing, restoration, inspections, customer service, or another hands-on profession, this could be the opportunity you've been looking for.
As an Inside Property Adjuster Trainee, you'll receive company-sponsored training, industry licensing support, and experience that will prepare you to investigate property losses, assess damage, prepare estimates, and manage insurance claims.
During training, you'll learn:
- Property damage assessment and investigation
- Residential and commercial construction fundamentals
- Insurance policy interpretation and coverage analysis
- Xactimate estimating software
- Claim documentation and reporting
- Customer communication and claim management
- Industry regulations and best practices
What You'll Do
Following successful completion of training, you will:
- Conduct investigations involving residential and commercial property claims.
- Virtually Inspect homes and commercial buildings to identify and document damage.
- Analyze claim information, policy provisions, and supporting documentation.
- Prepare repair and replacement estimates using Xactimate.
- Assist in determining coverage, damages, and claim exposure.
- Prepare professional reports and claim documentation for clients.
- Maintain communication with policyholders, contractors, consultants, and insurance carriers throughout the claim process.
- Participate in subrogation and causation investigations when applicable.
- Manage an assigned claim inventory while meeting service and quality standards.
- Travel throughout your assigned New Jersey territory to inspect losses and investigate claims.
- Continue developing technical expertise through training and mentorship opportunities.
What We're Looking For
- College Degree or equivalent required.
- Construction, roofing, restoration, estimating, engineering, or related experience strongly preferred.
- Strong mechanical aptitude and willingness to learn technical concepts.
- Excellent communication and customer service skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Basic computer proficiency and willingness to learn industry software platforms.
- Ability to obtain and maintain required adjuster licenses.
Preferred Qualification
- Roofing or restoration industry experience
- Estimating experience
- Prior insurance or claims experience
- Experience using Xactimate or similar estimating software
Compensation & Benefits
Capstone ISG offers a competitive compensation package and invests in the professional development of every team member.
Benefits include:
- Competitive salary with annual raises
- Quarterly performance bonuses
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Company-paid life insurance
- Short-term and long-term disability coverage
- Paid vacation, sick leave, and holidays
- Fitness membership reimbursement
- Company-paid training and licensing support
- Continuing education and career advancement opportunities
Why Capstone ISG?
At Capstone, you'll join a team that values professionalism, integrity, technical excellence, and exceptional customer service. We provide the training, tools, and support necessary to build a successful career in a growing industry with significant advancement opportunities.
If you're looking for more than just a job and want to develop a specialized skill set with a company committed to your success, we encourage you to apply.
Listed on hirly, a job board. hirly is not the employer: Capstone ISG Inc is hiring for this role.
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