hirly

Getwingapp

Trainer (Customer Success)

Metro Manila

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
PH
Work mode
On-site / unstated
First seen by hirly
21 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

About the Role:

We are seeking a Trainer (Customer Success) to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training delivery to ensure our CSMs are equipped to drive long-term client success.

The ideal candidate has prior experience coaching CSMs or similar client-facing roles and brings a structured approach to performance improvement. Former BPO trainers with a strong QA background are welcome to apply.

Original posting on Getwingapp's site ↗

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