Training and Development Manager

Description

OPEN: 11/10/2026

CLOSE: 11/25/2026

POSITION DESCRIPTION

POSITION: Training and Development Manager

RESPONSIBLE TO: Chief Human Resources Officer

SALARY: Step Range: 35-49: Full Benefits

$82,678 - $125,058

CLASSIFICATION: Professional, Full-Time, Regular

LOCATION: Klamath Tribal Health & Family Services

3949 South 6th Street

Klamath Falls, Oregon

BACKGROUND: P.L. 101-630

POSITION OBJECTIVES

The Training and Development Manager develops, implements, coordinates, and evaluates organization-wide training, employee professional development, and Tribal healthcare workforce initiatives for Klamath Tribal Health & Family Services (KTHFS). Reporting to the CHRO, the Manager coordinates learning systems, New Hire Orientation, departmental onboarding frameworks, Supervisor Essentials, and professional development programs. The position partners with executive leadership, department directors, and educational organizations to strengthen employee growth, leadership capacity, healthcare career pathways, and workforce initiatives supported by the Rural Health Transformation grant.

MAJOR DUTIES AND RESPONSIBILITIES

1. Learning Management Systems and Training Administration

Coordinate training assignments, learner access, completion tracking, records, and reports across MedTrainer, HealthStream, Paylocity, Monday.com, and approved platforms.

Maintain training calendars, dashboards, and follow-up processes; collaborate with HR, Compliance, Quality, IT, and department leaders on assigned learning requirements.

2. New Hire Orientation and Departmental Onboarding

Develop, facilitate, and improve organizational New Hire Orientation covering KTHFS mission, Tribal culture, policies, procedures, and workplace expectations.

Collaborate with executive and department leadership to standardize departmental onboarding checklists and handoffs; supervisors retain responsibility for job-specific training and competencies.

3. Supervisor Essentials and Leadership Development

Develop, deliver, and evaluate Supervisor Essentials and related leadership training in partnership with the CHRO and department leaders.

Identify training needs and create practical in-person, virtual, and self-paced learning resources.

Research and recommend development assessments such as CliftonStrengths, MBTI, and DiSC; coordinate qualified administration and appropriate developmental use.

4. Employee Professional Development and Succession Planning

Assist the CHRO in developing policy-aligned professional development programs connected to performance evaluations, career advancement, and employee goals.

Coordinate approved continuing education, credentials, mentorship, cross-training, and career pathways; support leadership development and succession planning initiatives.

5. Tribal Healthcare Workforce Development and Partnerships

Coordinate partnerships with KCC, OIT, OHSU, Tribal programs, schools, and community organizations to strengthen healthcare career pathways for employees, Tribal members, and local communities.

Support cohorts, internships, apprenticeships, job-shadowing, and work-based learning aligned with KTHFS workforce needs.

Coordinate assigned Rural Health Transformation grant workforce activities, milestones, participation data, and reporting under approved grant and leadership requirements.

6. Program Management and Evaluation

Manage training plans, timelines, communications, approved vendor coordination, and progress reporting to the CHRO.

Evaluate training effectiveness, analyze results, and recommend improvements to organizational learning and workforce development programs.

Performs other related duties as assigned by the CHRO to support departmental and organizational needs.

7. Like all employees of the Klamath Tribes, the incumbent will be called upon to accomplish other tasks that may not be directly related to this position, but are integral to the Klamath Tribes’ broader functions, including but not limited to, assisting during Tribal sponsored cultural, traditional, or community events that enable the successful operation of programs and practices of The Klamath Tribes as aligned with The Klamath Tribes’ Mission Statement. Some of these tasks may be scheduled outside of regular work hours, if necessary.

SUPERVISORY CONTROLS

The Manager coordinates organization-wide learning and workforce development under the CHRO’s direction. This position does not have any supervisory responsibilities.

KNOWLEDGE, SKILLS, ABILITIES

Knowledge of employee training, professional development, leadership development, coaching, and performance improvement practices.

Knowledge of adult learning principles, training needs assessments, and effective instructional methods.

Ability to develop, coordinate, facilitate, and evaluate employee training, orientation, and professional development programs.

Ability to identify employee and organizational training needs and develop practical solutions to improve performance and operational effectiveness.

Ability to research, evaluate, and recommend learning technologies, training resources, and employee development assessment tools.

Ability to effectively use learning management systems, HR information systems, and project management platforms.

Strong leadership, communication, presentation, facilitation, and interpersonal skills.

Strong organizational, analytical, problem-solving, and project management skills; ability to manage priorities and meet deadlines.

Ability to develop training materials, presentations, instructional resources, and written procedures.

Ability to establish collaborative relationships with executive leadership, department directors, employees, educational institutions, and community partners.

Ability to support career development, leadership growth, workforce development initiatives, and educational partnerships.

Ability to maintain confidentiality, exercise sound judgment, work independently, and demonstrate professionalism and cultural sensitivity.

Commitment to the mission, values, and cultural traditions of the Klamath Tribes.

QUALIFICATIONS, EXPERIENCE, EDUCATION

Minimum Qualifications: Failure to comply with minimum position requirements may result in termination of employment.

REQUIRED to possess an Associate degree in Business Administration, Human Resources, Management, Organizational Leadership, Education, Healthcare Administration, or a related field, and

REQUIRED to possess seven (7) or more years of demonstrated experience in operations management, employee development, and or organizational development

REQUIRED to possess seven (7) or more years of demonstrated experience supervising, coaching, mentoring, and or developing employees to improve performance and professional growth.

REQUIRED to possess seven (7) or more years’ of demonstrated experience identifying performance gaps and developing action plans, training recommendations, or process improvements.

REQUIRED to possess two (2) or more years’ of demonstrated experience facilitating and or researching development assessments such as CliftonStrengths, MBTI, DiSC, or similar assessments with appropriate qualifications where required.

REQUIRED to possess two (2) or more years’ of demonstrated experience administering learning management systems or training databases, including MedTrainer, HealthStream, Paylocity, Monday.com, or comparable systems.

REQUIRED to possess two (2) or more years’ of demonstrated experience collaborating with management to implement initiatives, develop or deliver presentations and training resources, and monitor outcomes.

REQUIRED to possess two (2) or more years’ of demonstrated experience coordinating or facilitating orientation, onboarding, staff training, or workplace development activities.

REQUIRED to possess two (2) or more years’ of demonstrated experience coordinating projects, managing competing priorities,