Treatment Coordinator - Toothworks Bay Adelaide Dental

Get to Know Us:

Located in the heart of Toronto’s vibrant Financial District, Toothworks Bay Adelaide Dental is a modern, full-service dental practice committed to delivering exceptional patient care in a fast-paced, professional environment.

We are proud to be part of the Toothworks family—an established network of practices known for clinical excellence, innovation, and strong team culture. Our Bay Adelaide location offers a unique opportunity to work with a diverse urban patient base, supported by a collaborative and experienced team of dental professionals.

If you’re passionate about oral health, enjoy working in a high-energy downtown setting, and want to be part of a team that truly values quality care and professional development, we’d love to meet you.

Schedule: Full-Time

What Sets Us Apart:

Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms

Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program

Build Your Career with Us: Be part of a team that shares expertise , tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth

Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Treatment Coordinator position is $24-$28/hour depending on skills, experience, and location.

Please note that this is a r eplacement job opening.

Your Role:

Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options

Support treatment planning by coordinating appointments and follow-ups with the dental team

Present treatment costs, collect payments, process insurance claims, and assist with payment plans

Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care

Maintain accurate patient records and ensure smooth scheduling to optimize chair time

Collaborate with clinical and administrative staff to deliver seamless, high-quality care

Uphold privacy, ethical, and regulatory standards in all patient interactions

About You:

Previous clinical experience as a Treatment/Scheduling Coordinator is requi red

Knowledge and understanding of dent al treatment plans and ability to educate patients is required

Experience with dental software programs is required

Strong c ustomer s ervice e xperience

Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.