TrevorSpace Moderator

About Trevor:

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We’ve been saving lives every day for over 25 years.

Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:

Heart - We care deeply and commit to do what matters

Integrity - We build trust through our words and actions

Community - Together, we are an unstoppable force for good

Belonging - We serve as allies to the mission, and to each other

Progress - We continually move onward and upward

Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position.

• Role: TrevorSpace Moderator
• Location: This role will be remote in the continental United States, Alaska, or Hawaii
• Reports to: Senior Manager, TrevorSpace Trust & Safety
• Eligibility: Authorization to work for any employer in the United States is required. The Trevor Project will not sponsor a work visa for this role.
• Classification: Exempt Full Time
• Union Role? Yes
• Salary Range: Starting at $28/hr

• Summary:
• TrevorSpace is a supportive, affirming online community for LGBTQ youth and their allies - and it is growing rapidly. The TrevorSpace Community Moderator will assist in the daily tasks of running TrevorSpace, focused on supporting TrevorSpace users with general tech functions and managing the upkeep of the TrevorSpace community. You will interact directly with TrevorSpace users and collaborate with The Trevor Project’s crisis services team to evaluate at-risk content. TrevorSpace operates 24/7/365, and this role requires non-standard working hours, with a 5-day workweek that will include at least one weekend day.
• In this role, you will see and handle situations involving violence, harm, suicide, self-injury, child sexual exploitation, bullying, harassment, hate speech, violent/graphic content, sexual solicitation, cybersecurity, account integrity, and protection of minors. Additionally, you will be required to work with various law enforcement agencies, as required.