Thatgamecompany

Trust and Safety Analyst (Contract)

Remote - US

hirly Pro

Get in front of the people hiring at Thatgamecompany

Reach the hiring manager at Thatgamecompany on LinkedIn, from your own account
hirly applies to this job for you, with unlimited applications
A resume and cover letter written for this job, unlimited
The hiring manager and recruiter at Thatgamecompany, with contact details

Get Pro for this job →

$49 a month · ₹1,999 for 30 days in India · cancel any time

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

Keywords matched to this posting
Fit score before you apply
Cover letter included

Matched against 3M live jobs from 220,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude or ChatGPT and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority: Mid level
Country: US
Work mode: Remote-friendly
First seen by hirly: 4 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Trust & Safety Analyst (Contract)

Contract Length: 6 to 8 months

Location: Remote, United States & Canada

Rate: $30p/h to $40 p/h

As a Trust & Safety Analyst , you know how bad actors behave and have the knowledge to keep our players safe from exploitation, toxicity, and harm. You will help maintain a safe and welcoming environment for our players by assisting with the day-to-day enforcement of our safety policies and workflows, so that our game environments remain a safe space for everyone to enjoy.

Responsibilities include:

Conduct manual safety case investigations and apply appropriate enforcement actions in line with established studio policy.

Review player reports, accounts, or detected violations involving harassment, discrimination, griefing, cheating, toxicity, and other inappropriate behaviors that may include explicit content.

Document case details accurately to support safety investigations and internal reporting requirements

Compile and submit reports of illegal harms to NCMEC / law enforcement.

Respond directly to players appealing their bans, sanctions, and other moderating action(s).

Must Haves:

1-2+ years of professional experience in Trust & Safety, content moderation, customer support, or similar role, with exposure to handling disputes and/or policy violations

Significant understanding of sensitive player issues, digital privacy rights, and online safety practices

Ability to engage with players empathetically and facilitate constructive dialogue around sensitive topics, while upholding safety guidelines

Experience with case documentation that involves sensitive issues, such as child safety, or incident and case handling procedures

Strong analytical, written, and verbal communication skills

Excellent attention to detail and problem-solving skills

Nice to Have:

SaaS Customer or Player Support experience

Trust and Safety Moderation Experience

Familiarity with Helpshift and/or Jira

Actively play Sky: Children of the Light

We look forward to meeting you!

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Original posting on Thatgamecompany's site ↗

Listed on hirly, a job board. hirly is not the employer: Thatgamecompany is hiring for this role.

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job