UK & Europe Corporate Communications Lead

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Team Overview

We Are TransUnion:

TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

We’re looking for a UK & Europe Corporate Communications Lead to join our growing team.

The UK & Europe Corporate Communications Lead is responsible for corporate positioning, building the external and internal reputation of the company as a global information and insights business that makes trust possible in global commerce. The role leads crisis/incident work and develops and implements insights- and issues-based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation.

The role reports to and works with the Senior Director of Communications in Europe, Africa and Asia to deliver work originated both in-region and also at an Enterprise level. They are a member of the Corporate Affairs & Communications team globally, and work closely with the Global Brand Management & Marketing team (which houses the global Enterprise press office function). They have a dotted reporting line to the Head of Marketing for the UK.

Day to Day You’ll Be:

Develop and maintain UK & Spain (Europe) PR strategy and ensure aligned to wider international and global frameworks/processes

Plan and coordinate activity around key topics and issues, bringing together business-wide campaigns that focus on regulatory and industry specific change

Support wider corporate, and communications (and marketing) strategy, including but not limited to product announcements, research insights/thought leadership, wider brand building activity, partner and employer of choice programs

Communicating our corporate comms strategy, messaging, content and importantly measurement to key stakeholders and ensuring alignment

Manage PR agencies in-region (which supports corporate, B2B and consumer work as needed) and other suppliers (e.g. monitoring and licensing)

Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required)

Develop junior talent (providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function)

Be flexible and work across wider communication projects and activities as required

Report KPI and evaluation metrics in-region and internationally as required (ensuring activity aligned to achieving wider business strategic goals)

Maintain core materials necessary for the delivery of the ongoing corporate programme (e.g. overall strategy, tactical/activity planners, key message and briefing documents, media contact lists, issues trackers, capacity planning etc.)

Strong media awareness – opportunity spotting and providing insight to the wider business are key to this role (develop wider insight and feedback tools, including competitor tracking)

Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team)

Advise on wider related communication matters (speeches/events etc.) and provide ad-hoc ‘consultancy’ advice directly to senior team and wider Group functions as required

Support for priority client communications that impact our corporate reputation

Manage the in-region internal communications program, working closely with the Director of International Internal Communications

Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives

Essential Skills & Experience:

Strong stakeholder management​

Collaboration + relationship building

Quick assimilation of complicated and technical information

Highly developed creativity

Highly analytical and numerate

Ability to multi-task

Communication and influence

Wider horizon planning

Strong media knowledge

Well organised self-starter

Project management

Wider experience of combined campaigning (especially in relation to public affairs)

Knowledge of wider marketing disciplines (including social media)

Degree educated & relevant professional training

Required Knowledge And Experiences

• What’s In It For you?
• At TransUnion you will be joining a friendly, forward thinking global business.
• As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

26 days’ annual leave + bank holidays (increasing with service)

Global paid wellness days off + a bonus day off to celebrate your birthday

A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan

Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools

Access to our diversity forums and communities so you can get involved in causes close to your heart

• TransUnion – a place to grow:
• If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
• We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together

• Flexibility at TU:
• We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

• Additional support:
• At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com

• Interview & Hiring Process:
• Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.

• #LI-Hybrid
• Find out more about Life At TU UK:
• https://twitter.com/TransUnionUK
• https://www.linkedin.com/company/transunion/life/

What’s in it for you?

At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• •26 days annual leave and bank holidays (increasing with service)
• •Global paid wellness days off and a bonus day off to celebrate your birthday
• •A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan
• •P