Unit Coordinator - SM1, Martha's Vineyard Hospital

Site: Martha's Vineyard Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

• Summary:
• A member of the Nursing Department, who, under the direct supervision and with consultation of a professional licensed nurse, perform a variety of support services in order to provide assistance to the professional nursing staff to optimize patient care.

• JOB FUNCTIONS:
• Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.

• RISK EXPOSURE CATAGORIES:
• 1. Tasks may involve exposure to blood/body fluids
• 2. Tasks do not involve contact with blood/body fluids but could result in performing a Category 1 task
• 3. Tasks do not involve any risk of exposure to blood/body fluids

• PHYSICAL REQUIREMENTS:
• (With or without the aid of mechanical devices)
• •Must be able to move intermittently throughout the work day
• •Must be able to speak and write the English language in an understandable manner
• •Must be able to cope with the mental and emotional stress of positions
• •Must possess sight/hearing senses or use prosthetics that will enable these to function adequately so that the requirements of this position can be fully met
• •Must function independently, have flexibility, personal integrity and the ability to work effectively with the CEO, physicians, department managers and the general public
• •Must be in good general health and demonstrate emotional stability
• •Must be able to relate to and work with ill, disabled, elderly, emotionally upset and, at times, hostile people within the facility
• •Must be able to assist in the evacuation of patients

• WORKING CONDITIONS:
• •Sits, stands, bends, lifts and moves intermittently during working hours
• •Is subject to frequent interruptions
• •Is involved with patients, residents, staff, government agencies/personnel, etc. under all conditions and circumstances
• •Is subject to hostile and emotionally upset patients, family members, etc.
• •Communicates with the medical staff and other hospital departments' staff
• •Attends and participates in continuing training programs as they relate to the position
• •May be exposed to infectious waste and diseases
• •Is subject to lifting, carrying and supporting patients
• •Must be constantly alert for patient safety
• •Unit Coordinator -Surgical Services: Works in Operating Room and CSR areas as well as throughout the facility

• Unit Coordinator -Surgical Services:
• DELEGATION OF AUTHORITY:
• Directly reports to the OR Clinical Coordinator or the Chief Nurse Executive or designee.
• Does this position require Patient Care? No

• Essential Functions:
• Acute:
• •Prepares charts for new patients on Acute Care, to include I&O sheets on evenings and maintaining appropriate level of forms in patient records.
• •Maintains adequate level of chart packs.
• •Knowledge of the locations of charts when on and off unit.
• •Filing lab and x-ray reports, recording information on flow sheets, thins charts and filing overflow.
• •Prepares charts when patients have been discharged and forward them to the Medical Records Department.
• •Maintains lists of patients on hold for lab or x-ray or pre-op.
• •Begins appropriate referral forms by entering available clerical data when warranted.
• •Photocopies patient’s records when they are transferred to another health facility.
• •Obtains old records from Medical Records for Acute Care (ICU and OBS if asked to do so) whenever necessary.
• •Completes daily dietary sheet and makes the changes when appropriate and notifies the Dietary Department.
• •Performs other necessary clerical duties or errands.
• •Receives incoming and outgoing telephone calls and forwards messages and information accurately to the appropriate parties.
• •May provide assistance and direction when indicated to visitors.
• •Picks up and distributes patient mail for the unit.
• •Provides coverage of hospital phones by accepting transfer from the switchboard for time when the switchboard is closed.
• •Shall be familiar with CODE 4 and Fire and Disaster plans in order to act in accordance both for the unit and/or while covering the hospital switchboard.
• •Maintain positive atmosphere and communication with all departments.
• •Transcribes doctor’s orders to Kardex, requisitions and communicates with the appropriate departments.
• •STAT orders are brought to the attention of the charge nurse immediately.
• •No verbal orders are taken by the Unit Secretary.
• •Assist with patient transport arrangements with Social Service Department or Nursing Supervisor.
• •Maintains the bulletin boards, blackboards, charting areas, and storage and conference areas and keep halls clean of such items as wheelchairs and stretchers.
• •Orders supplies as necessary to meet the unit’s needs, including paper/form supplies.
• •May deliver specimens, equipment and requisitions to appropriate department.
• •Arranges for patients personal valuables to be sent home or locked up in the Business Office.
• •Explains and enforce visiting policies for families and friends of patients; direct visitors to waiting areas as appropriate.
• •Informs nursing staff to schedule time for x-ray, lab, or operative procedures.
• •Maintains confidentiality within the hospital and in the community.

• -ED:
• MAINTENANCE OF PATIENT RECORD AND UNIT SYSTEMS:
• 1. Prepares Emergency Room charts for admission to the hospital.
• 2. Maintains adequate level of evacuation/CVA/MI admission packs.
• 3. Has knowledge of the locations of patients when on and off the unit.
• 4. Filing out lab and x-ray requisitions.
• 5. Maintains log book on unit, forwarding charts for coding as soon as possible.
• 6. When necessary, assist the ER receptionist with obtaining admitting information. Does registration of patients when receptionist is not on.
• 7. Photocopies patients records when transferred to health facility off the island.
• 8. Preforms other necessary clerical duties or errands.

• TELEPHONE/VISITOR RECEPTION AND COMMUNICATION:
• 1. Receives incoming and outgoing telephone calls and forwards messages and information accurately to the appropriate parties after evaluating priority of call.
• 2. May provide assistance and direction when indicated to visitors.
• 3. Forward calls regarding medical information to voicemail or appropriate person.
• 4. Coordinates calls to other facilities when needed; arranging for information exchange and appointments.
• 5. Familiar with CODE BLUE, fire and disaster plans, trauma response team.
• 6. Maintains positive atmosphere and communication with all departments.
• 7. May answer C-Med radio obtaining information and relaying to licensed staff as needed.

• TRANSCRIPTION
• 1. Transcribes doctors’ orders, requisitions and communicates with the appropriate departments.
• 2. STAT orders are brought to the attention of the Charge Nurse immediately. No verbal orders are taken by the Unit Coordinator.
• 3. Makes patient transport arrangements with Nursing Supervisor.

• UNIT UPKEEP – SUPPLIES AND MAINTENANCE
• 1. Maintains the bulletin boards, blackboards, and charting areas.
• 2. Orders supplies as necessary to meet the unit’s needs, including paper/form supplies.
• 3. May deliver specimens, equipment and requisitions to appropriate department when directed by the nursing staff.

• OTHER RELATED DUTIES
• 1. Arranges for patient’s personal valuables to be sent home or locked up in the Business Office.
• 2.