UNIV- Student Services Program Coordinator II- Occupational Therapy Hybrid – College of Health Professions, Department of Rehabilitation Sciences

Job Description Summary

Autonomously performs professional duties as student services coordinator for the hybrid Occupational Therapy Doctoral program within the College of Health Professions. This program is a blend of online and on-campus activities that provide the same curriculum as the residential program. This position may allow remote work, but candidates are expected to live in the Charleston vicinity and commute to the MUSC campus as needed each semester for training and program events. The successful candidate is expected to develop comprehensive hybrid student services support for the program, coordinate admissions processes, develop procedures, facilitate program communications and foster a supportive and inclusive learning environment.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC005157 CHP - OT Hybrid

Pay Rate Type

Salary

Pay Grade

• University-GEN07
• Pay Range

40,086.00 - 54,162.00 - 68,136.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Autonomously performs professional duties as student services coordinator for the hybrid Occupational Therapy Doctoral program within the College of Health Professions. This program is a blend of online and on-campus activities that provide the same curriculum as the residential program. This position may allow remote work, but candidates are expected to live in the Charleston vicinity and commute to the MUSC campus as needed each semester for training and program events. The successful candidate is expected to develop comprehensive hybrid student services support for the program, coordinate admissions processes, develop procedures, facilitate program communications and foster a supportive and inclusive learning environment.

Job Responsibilities

Student Services Administrator (35%): Primary responsibilities includes advising students regarding course requirements, university and college policies, work-study opportunities, student health issues, compliance with university-mandated training, program degree requirements, financial aid, and student holds. Collaborates with division directors and faculty coordinators to determine course activations and submit by established deadlines. Collaborates to ensure an accurate class schedule each semester and ensures student registration each semester follows curriculum progression and individual student plans of study as appropriate. Documents and distributes class schedules and textbook lists to students. Analyzes and prepares student data and generates statistical reports as requested. Monitors and audits student records while maintaining student files. Facilitates transcript grade audits to ensure all students are achieving the required GPA to maintain enrollment. Anticipates and prepares division leadership for annual requirements and processes such as academic calendar development, Financial Aid Attendance Pattern Development and Cost of Attendance worksheets. Reviews program information for compliance with college & university guidelines and ensure on-time submission.

Admissions Manager & CAS Administrator (30%): Serves as the point of contact for applicants. Advises applicants regarding admissions requirements, processes, application guidance, and program information. Serves as super user for the Centralized Application Services system, including but not limited to user management, application set-up, applicant evaluations, scoring tools, communications, and applicant management. Collaborates with division and OEM admissions team to develop the annual admissions cycle timeline and routinely communicates to ensure expectations will be met. Collaborates with the division to manage the applicant interview process including scheduling, and communications. Supports logistic efforts for on-campus & virtual admissions events such as interview days and admitted student open house days. Works closely with OEM Admissions liaison ensuring accurate & timely applicant processing, applicant status changes and program updates. Initiates communication with applicants regarding final decisions. Developing and distributing accurate and informative admission notifications in a timely manner. Prepares and analyzes admissions and applicant data. Generates customized reports for hybrid directors and admissions committees in preparation for review and interview process; create reports and analyze data for admissions metrics, enrollment projections, attrition reports, metrics, graduation and registration reports.

Student Event Coordinator (20%): Manages and organizes program events in various formats (in person or virtual) including but not limited to required residential learning sessions, orientations, and recognition ceremonies. Independently facilitates logistics associated with events. Collaborates to ensure events are well organized and provides a positive experience for students and families. Partners with the Office of Enrollment Management to ensure changes to student’s information is updated in a timely manner. Resolves any errors or conflicts with students' records to ensure each student can participate in ceremonies and receive diplomas.

Communications Director (15%): Collaborates with Hybrid Directors to manage program resources in an efficient and accessible format for a hybrid student community. Prepares, writes, edits and identifies ways to enhance materials to be user-friendly. Collects onboarding student information, documents and disseminate to college / division as needed or requested. Manages student’s class D2L Brightspace. Establishes and maintains all key dates on faculty/division calendars. Reviews and verifies all information being posted on these calendars and ensures information is accurate and up to date each semester. Establishes and maintains student One Drive Groups for cohort email correspondence and resource management. Provides timely notification and reminders to students regarding deadlines regarding enrollment, graduation, events and/or compliance matters.

Additional Job Description

Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Frequent) Ability to see and recognize objects at a distance. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Frequent)

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