Urgent Care Receptionist

Job Summary:

Lincoln's Elite Urgent Care, MedElite is looking for R eceptionists to interact in a professional and polite manner with patients. This position requires someone with excellent organizational and verbal customer service skills and extreme attention to details. You will be responsible for collecting insurance co-pays and registration information as appropriate to clinic. You must have the ability to work and interact well with the public and other medical personnel.

Duties and Responsibilities:

Greeting patients professionally both in person and on the phone

Quickly answering or properly referring questions and issues

Optimizing provider schedules and patient satisfaction with efficient scheduling

Notifying providers of patient arrivals

Comforting patients by anticipating anxieties and effectively answering questions

Ensuring availability of treatment information by retrieving and updating patient records

Verifying financial records and collecting patient charges while filing and expediting third-party claims

Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Requirements and Qualifications:

Multi-tasking

1 year of medical insurance experience required**

Flexibility

Telephone skills

Customer service

Time management

Organization

Attention to detail

Scheduling

Computer proficiency

Professionalism and reliability

Quality focus

Some experience preferred but we are willing to train the right person

Benefits for Full-Time Employees:

Flexible schedule

Health insurance

Dental/Vision insurance/Life insurance

Paid time off

401(k)