URGENTLY HIRING – Experienced Bilingual Community Manager (Market Rate)

Description

ARE YOU A RESULTS-DRIVEN COMMUNITY MANAGER READY TO TAKE A PROPERTY TO THE NEXT LEVEL?

We are not looking for someone to simply manage an apartment community. We are looking for a leader who can make an immediate impact!

Celtic Property Management is urgently seeking a highly experienced, bilingual (English/Spanish) Community Manager to lead Palm Terrace Apartments in Chandler, Arizona.

This is an exciting opportunity for a hands-on, motivated property management professional who knows how to drive occupancy, increase leasing traffic, strengthen resident retention, and build a high-performing onsite team.

Our priority is clear: Increase occupancy, strengthen property performance, and position Palm Terrace as a desirable apartment community in the Chandler market.

We need someone who can hit the ground running, take ownership of the property's performance, and work alongside the Assistant Community Manager, leasing staff, and maintenance team to achieve results.

If you are an experienced Community Manager who thrives on challenges, leads by example, and knows how to turn goals into results, we want to hear from you!

WHAT YOU'LL BE RESPONSIBLE FOR

Leasing, Marketing & Occupancy Growth

• •Take ownership of the property's leasing performance and occupancy goals.
• •Develop and execute aggressive, results-driven leasing and marketing strategies.
• •Lead the onsite team in converting qualified prospects into signed leases.
• •Monitor daily leasing traffic, applications, move-ins, renewals, and occupancy trends.
• •Conduct market surveys and analyze competing apartment communities to maintain a competitive advantage.
• •Implement creative outreach marketing initiatives and resident referral strategies.
• •Maintain consistent prospect follow-up and ensure exceptional customer service throughout the leasing process.
• •Work collaboratively with the onsite team to achieve and maintain occupancy of 95% or higher.

Leadership & Team Development

• •Lead, coach, motivate, and hold onsite employees accountable for performance.
• •Foster a positive, professional, and results-oriented team environment.
• •Work alongside staff when needed to support leasing, resident relations, and daily operations.
• •Establish clear expectations and provide ongoing training, feedback, and guidance.
• •Create a culture of teamwork, ownership, accountability, and exceptional resident service.
• •Ensure appropriate staffing and scheduling to support property operations and occupancy goals.

Property Operations & Financial Performance

• •Oversee all daily operations of Palm Terrace Apartments.
• •Manage operating budgets, expenses, revenue, and overall property financial performance.
• •Monitor rent collections, delinquency, and outstanding balances.
• •Prepare and submit accurate occupancy, financial, and operational reports.
• •Review invoices, monitor expenses, and identify opportunities to improve property performance.
• •Maintain accurate resident records, leasing documentation, and property management reports.
• •Ensure compliance with company policies, Fair Housing requirements, ADA, and applicable housing regulations.

Resident Relations & Community Excellence

• •Build positive relationships with residents and promote resident satisfaction.
• •Address resident concerns professionally, promptly, and effectively.
• •Develop resident retention initiatives and encourage lease renewals.
• •Maintain a welcoming, professional, and service-oriented community.
• •Take pride in the property's appearance, reputation, and overall resident experience.

Maintenance & Property Standards

• •Partner with maintenance personnel to ensure work orders are completed promptly and professionally.
• •Monitor apartment turns and make-ready schedules to minimize vacancy loss.
• •Ensure the property maintains excellent curb appeal, cleanliness, and safety standards.
• •Coordinate vendor services, preventive maintenance, and property improvement projects.
• •Hold the team accountable for company maintenance and unit-turn standards.

REQUIRED QUALIFICATIONS – EXPERIENCED CANDIDATES ONLY

This is not an entry-level management position. We need someone who can lead from day one.

• •Bilingual English/Spanish – REQUIRED. Must communicate effectively in both languages.
• •Minimum 3 years of direct Community Manager experience in market-rate multifamily housing – REQUIRED.
• •Proven experience improving occupancy, increasing leasing performance, and meeting revenue goals.
• •Strong knowledge of market-rate leasing, marketing, resident retention, and property operations.
• •Demonstrated ability to lead, motivate, and develop onsite teams.
• •Experience managing budgets, rent collections, delinquency, and financial reporting.
• •Strong knowledge of Fair Housing regulations and applicable property management requirements.
• •Experience using Yardi or comparable property management software; Yardi experience strongly preferred.
• •Excellent organizational, communication, customer service, and problem-solving skills.
• •Ability to work independently, prioritize competing demands, and make sound operational decisions.
• •Strong sense of accountability, urgency, and ownership.
• •Valid driver's license and reliable transportation.
• •Availability to work Saturdays, evenings, or additional hours as needed to achieve occupancy and operational goals.

Preferred Qualifications:

• •CAM, CAPS, or other relevant property management certifications.
• •Experience with RentCafe, Yardi and online leasing platforms.
• •Demonstrated success with lease-up initiatives or improving occupancy at underperforming communities.
• •Experience implementing outreach marketing and preferred-employer programs.

WHAT CELTIC PROPERTY MANAGEMENT HAS TO OFFER

At Celtic Property Management, we recognize that strong leadership deserves competitive compensation, meaningful benefits, and opportunities for professional growth.

• •Competitive Salary – Compensation based on qualifications and experience.
• •Quarterly Performance-Based Bonus Opportunities – Earn additional compensation based on established performance criteria and program eligibility.
• •Generous Paid Time Off (PTO) Accrual Policy – Earn PTO based on length of service.
• •11 Paid Company Holidays – Subject to company eligibility requirements.
• •Medical Insurance – Celtic contributes 80% toward eligible employee medical coverage.
• •Dental and Vision Insurance – Available to eligible employees.
• •Employer-Paid Life Insurance and AD&D – $25,000 in company-paid coverage.
• •Employee Assistance Program (EAP) – Confidential employee support resources.
• •Professional Development & Leadership Growth – Opportunities to strengthen management skills and advance within the organization.
• •Supportive Leadership Team – Work with professionals committed to teamwork, accountability, and operational excellence.
• •Career Advancement Opportunities – We believe in developing talent and promoting growth within Celtic Property Management.

Benefits, paid holidays, and bonus opportunities are subject to eligibility requirements, waiting periods, and applicable company policies.

WHY JOIN CELTIC PROPERTY MANAGEMENT?

At Celtic, we believe successful communities begin with strong leadership.

We value Community Managers who take initiative, lead by example, support their teams, and understand that achieving results requires consistency, accountability, and a willingness to roll up their sleeves.

Palm Terrace needs a leader with vision, experience, and the drive to make things happen.

This is your opportunity to make a meaningful impact, build a successful onsite team, increase occupancy, and help elevate Palm Terrace's reputation within the Chandler community.

READY TO LEAD? WE WANT TO MEET YOU!

We are actively interviewing and looking to fill this position immediately!

If you have the experience, leadership skills, bilingual communication abilities, and proven track record to take Palm Terrace to the next level, we encourage you t