User Experience Architect (Hiring Event)

Summary

User Experience Architects apply user-centered design principles to build seamless, consistent, and desirable interfaces for NGA enterprise systems. They lead web-based design activities, including gathering, validating, analyzing, and defining requirements; conducting research and best practice reviews; performing user engagements and testing (e.g., interviews, site navigation); and creating prot

Duties

ADDITIONAL INFORMATION: Serves as a member of the Security and Installations (SI) team, delivering enterprise applications, workflow automation, and modern collaboration solutions that improve business operations and user experience for SI and NGA stakeholders. Focuses on organizing, modernizing, and sustaining business applications and content structures that improve access to information and reduce reliance on outdated legacy solutions. Provides expertise in organizing and sustaining enterprise content, applications, and workflows within SharePoint Online and the broader Microsoft 365 environment. Supports assessment, documentation, and transition of legacy or semi-custom applications, workflows, and web capabilities, including solutions built with Nintex, Nitro Studio, and custom SharePoint tools. Assists with migration planning that accounts for business continuity, governance, user adoption, and long-term sustainment. May also use HTML, CSS, JavaScript, and Python to support transition activities, maintain existing capabilities, and extend functionality where needed. Supports the use of Microsoft 365 Power Platform, including Power Apps and Power Automate, to develop scalable applications and automate workflows aligned to SI mission needs. Works closely with SI leadership, business owners, customers, and technical partners to identify modernization opportunities, define requirements, and deliver solutions that improve efficiency, standardization, and mission support.

Qualifications

MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online resumes must demonstrate qualification by providing specific examples and associated results, in response to the announcement's mandatory criteria specified in this vacancy announcement: Demonstrated experience designing, developing, and supporting business solutions using the Microsoft 365 Platform including SharePoint Online and Power Platform (Power Apps, Power Automate, and Power BI) Extensive experience working with legacy SharePoint 2019 and SharePoint Subscription Edition (SPSE) with JSLink technology to be able to complete a migration on multiple fabrics. Demonstrated ability to engage with customers, stakeholders, and leadership to identify needs, define requirements, and deliver user-focused solutions, and support the use of trusted data for decision-making Strong experience organizing business content, workflows, forms, and collaboration spaces in a way that improves usability, maintainability, and long-term sustainment Demonstrated experience with records management principles as an information officer to lead and consult other team members in office record plan and annual inventory. EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an accredited college or university in Human-Computer Interaction, Information Science, User Experience Design, Interaction Design, Visual Communication Design, Computer Science, Statistics, Psychology, or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience working in interactive design, user testing, front-end development, or a related field that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of coursework is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in interactive design, user testing, front-end development, or a related field that demonstrates the ability to successfully perform the duties associated with this work. -AND- IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. DESIRABLE QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired: Working knowledge of legacy or complementary workflow and forms tools such as Nintex and Nitro Studio Experience working in a dynamic, multi-tasking environment with the ability to adapt quickly to changing priorities, requirements, and deadlines Demonstrated ability to modernize or transition legacy business applications, workflows, and reporting solutions to more sustainable enterprise platforms Strong experience organizing business content, workflows, forms, and collaboration spaces in a way that improves usability, maintainability, and long-term sustainment

Requirements

Security Investigation