ASM Global

Usher/Ticket Taker

Minneapolis, MN

hirly Pro

Get in front of the people hiring at ASM Global

Reach the hiring manager at ASM Global on LinkedIn, from your own account
hirly applies to this job for you, with unlimited applications
A resume and cover letter written for this job, unlimited
The hiring manager and recruiter at ASM Global, with contact details

Get Pro for this job →

$49 a month · ₹1,999 for 30 days in India · cancel any time

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

Keywords matched to this posting
Fit score before you apply
Cover letter included

Matched against 3M live jobs from 220,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude or ChatGPT and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 27 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Position: Usher/Ticket Taker
Department: Guest Services
Reports to: Manager, Guest Services
FLSA Classification: Non-Exempt
Union: Teamsters
Pay Rate: $20.00/hr

Job Summary
The primary responsibility of this position is to help create a positive event experience for all guests at Target Center by offering superior, individualized service and support. Ushers are expected to work cohesively with all employees of the Target Center to maintain a superior level of customer service.
Duties and Responsibilities

Enthusiastically greet guests and provide event and arena information.

Escort guests to their sections/seats, frequently when the arena bowl is dark.

Enforce facility policies (i.e., no smoking, no reentry) by monitoring stairs and sections.

Proactively approach guests who may have questions, difficulties, or complaints.

Creatively resolve guests' troubles up to the level where intervention by a Supervisor is required.

Identify and respond to emergencies, and involve Security or Supervisors as appropriate.

Remain calm and direct guests to the designated area of safety in the event of an emergency.

Required Qualifications

High school diploma or equivalent.

Previously demonstrated strong customer service experience

Must be able to communicate clearly, have a friendly disposition, and a smile.

Candidates must be able to stay calm in a stressful and fast-paced environment of the arena.

Experience in handling conflict in a friendly and effective manner

Additional Comments

This a part time position based on the Target Center events calendar. Hours of work can include days, nights, weekends, and holidays.

This is an IBT Local 638 union-represented position.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRRA Federal Contractor.

Please contact Carl Green 612-673-1353 if you need reasonable accommodation in applying.

Please apply through our career site in order for your application to be considered.

Original posting on ASM Global's site ↗

Listed on hirly, a job board. hirly is not the employer: ASM Global is hiring for this role.

Browse similar roles

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job