Utility-1

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The Utility plays a key role in delivering Sonesta's mission of providing exceptional service to both guests and colleagues. The ideal candidate will have a passion for hospitality ,maintain cleanliness and sanitation of all kitchen and dishwashing areas. Operate dishwashing equipment, clean and organize kitchenware and equipment, handle trash removal, and assist with basic food prep and special cleaning projects as needed.

What you’ll be doing

Qualifications

Ability to communicate in basic English

Ability to count and follow directions

Physically able to lift, bend, stand, and perform manual tasks in hot, humid environments

Preferred:

High school diploma or equivalent

Prior experience in dishwashing or janitorial roles

Familiarity with sanitation procedures and chemical handling

Sanitation certification and/or knowledge of a second language

Expected Hours of Work

Flexibility to work variable days, including weekends and holidays, is required.

Flexibility to work variable shifts (days, nights, overnights) is essential.

Key Responsibilities

Operate dishwashing machines to clean dishes, pots, pans, and utensils

Pre-wash items, load/unload machines, and inspect cleanliness of wares

Hand-wash kitchen equipment and sanitize surfaces

Restock cleaned wares and keep workstations organized

Maintain cleanliness of kitchen, bar, bathrooms, and service areas

Remove and properly dispose of trash and recyclables

Clean and maintain garbage compactor and trash areas

Use cleaning chemicals and equipment per safety guidelines (OSHA)

Support basic food prep and banquet setup as needed

Follow all sanitation, health, and safety regulations

Report on maintenance or safety issues promptly

All utilities are required to properly store Ecolab solutions and cleaning supplies in their designated storage areas upon delivery

• Go Beyond @SonestaHotels
• We are an organization built on people, thoughts, and ideas, all working towards fulfilling our simple mission: to wow every guest, team member, partner, and community we operate in by delivering quality, value, and amazing hospitality. We will achieve our mission by being passionate about exceeding expectations—by being persistent, resilient, and constantly seeking new and creative ways to succeed. "Doing the Right Thing" and "Going Beyond" are the principles that guide our every action.
• We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be an exhaustive list of all responsibilities or qualifications for the job. This job description is subject to change at any time.

Anticipated Pay Range & Additional Job Information

Pay rate outlined follows contract requirement. $28-$32 per hour,

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with Company Match

401(k) Retirement Plan with Company Match

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term Disability

Hospital Indemnity, Critical Illness & Accident Insurance

Educational Assistance

Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)

Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.