V105- Bilingual Legal Assistant- Medical Records

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Job Description:

Join Job Duck as a Bilingual Legal Assistant- Medical Records and play an essential role in supporting the daily operations of a busy law firm. In this position, you will serve as a key point of contact for clients, helping ensure communications, schedules, and case information are handled accurately and professionally. You will work closely with attorneys, clients, and external offices while maintaining organized records and providing administrative support across multiple areas of the practice.

This role is ideal for someone who is highly detail-oriented, confident communicating in both English and Spanish, and committed to delivering exceptional client service. If you thrive in a fast-paced legal environment and enjoy balancing client interaction with administrative responsibilities, this opportunity is an excellent fit.

Monthly Compensation Range: 1150 USD- 1220 USD

Responsibilities include, but are not limited to:

Coordinate appointments, schedules, deadlines, and follow up activities

Communicate with medical providers, healthcare facilities, and external offices to obtain necessary documentation

Maintain confidentiality of client, legal, and medical information

Follow up with clients, medical providers, and external contacts regarding records, documentation, and case updates

Support attorneys and staff with administrative and operational tasks

Track medical documentation and ensure records are received and filed promptly

Prepare detailed memos documenting client calls, medical updates, and relevant case information

Request, receive, organize, and maintain medical records related to client matters

Interpret conversations for Spanish-speaking clients and provide translation support for routine correspondence

Assist with general law firm administrative duties to support daily workflow efficiency

Organize and maintain client files while ensuring information is accurately documented and communicated

Draft, review, and send routine letters and correspondence using approved templates

Manage calendars, reminders, and administrative records

Answer incoming client calls and communicate professionally in English and Spanish

Requirements:

1-2 years of experience working as a legal assistant

Experience handling telephone calls in a law firm required

Fluency in spoken and written English and Spanish required

Experience requesting, managing, reviewing, or organizing medical records preferred

Strong communication, active listening, writing, and organizational skills

Experience managing calendars, appointments, deadlines, and administrative records

Ability to maintain confidentiality and handle sensitive client and medical information professionally

Experience drafting routine correspondence and legal administrative documentation

Comfortable communicating with clients, medical providers, attorneys, and external offices

Knowledge of medical billing, medical documentation, or healthcare records is preferred

Required Skills

Bilingual Communication in English and Spanish

Medical Records Coordination

Client Relations

Telephone Etiquette

Legal Administrative Support

Calendar Management

Appointment Scheduling

Translation and Interpretation

Written Communication

Documentation and Recordkeeping

Attention to Detail

Organization and Time Management

Confidentiality and Discretion

Professionalism

Active Listening

Multitasking

File Management

Accuracy and Quality Control

Team Collaboration

Problem Solving

Medical Documentation Knowledge

Work Shift:

8:00 AM - 5:00 PM [EST][EDT] (United States of America)

Languages:

English, Spanish

Ready to dive in? Apply now and make sure to follow all the instructions!

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.