Vehicle Upgrade Specialist | Heritage Mazda Towson

Job Description

Are you a people person with a knack for building relationships? Heritage Mazda Towson is looking for a motivated, customer-focused team member to serve as the liaison between our Service and Sales departments. In this role, you'll help customers explore the value of their current vehicle, discuss trade-in opportunities, and identify when upgrading to a new vehicle makes sense.

• Experience Everything MileOne has to Offer:
• - Competitive compensation
• - Monday – Friday Work Schedule
• - Great opportunities for advancement
• - Positive, success-driven work environment

• Our MileOne Employee Advantage:
• MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
• MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

• Essential Duties:
• - Engage with service customers to discuss selling or trading current vehicle

-Prepare competitive trade-in and purchase offers for customers to review with their service paperwork

-Review vehicle equity positions and present upgrade opportunities when applicable

-Follow up with customers after their visit to answer questions, discuss their offer and assist those ready to move forward

-Work closely with both the Service and Sales team to create a seamless customer-focused experience

• Qualifications:
• - High school diploma or GED; associate’s or bachelor's degree, preferred
• - Valid driver’s license
• - Minimum 2 years of sales experience; consumer to consumer experience, preferred
• - Strong negotiation, problem solving, and presentation skills
• - Basic MS Office knowledge; computer software, internet proficiency, and general mathematics skills

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

HEGE123

Service

Salary Range

$65,000.00 - $85,000.00

Heritage Mazda Towson

Post Internally and Externally

Zip Code

21093