VICE PRESIDENT, CDFI TRAINING

Description

The Vice President, CDFI Training will lead the execution, and continuous improvement of OFN's practitioner training portfolio, ensuring high-quality in-person, virtual, hybrid, and on-demand learning experiences that strengthen the capacity of CDFI and mission-driven lending professionals nationwide. Over the past 2.5 years, OFN has built a robust in-house training program with more than 20 practitioner courses serving over 1,200 attendees annually. As demand for practitioner-focused training continues to grow, this newly created role will help scale and strengthen OFN's training offerings by translating practitioner needs into effective curriculum, delivery, and continuous improvement.

The VP, CDFI Training will oversee the operational leadership of OFN’s training function, including logistical execution of trainings and management of training-related platforms and systems such as a new Learning Management System (LMS). The role will supervise a team of up to three staff while ensuring a seamless participant experience from registration through course delivery and follow-up.

In addition to operational leadership, this role will leverage strong CDFI industry and lending expertise to support curriculum development, maintenance, and content delivery. OFN is expanding its training portfolio throughout 2026 and beyond to include on-demand learning, customized executive board training, and cohort-based programs. The VP, Training will play a key role in operationalizing and supporting these exciting new offerings. In particular, they will collaborate closely with internal subject matter experts and community development practitioners to expand and maintain our on-demand virtual learning curriculum and support development of cohort-based learning. The VP, Training will also regularly facilitate or co-facilitate trainings.

OFN is the nation’s leading investment intermediary and network CDFIs serving rural, urban, and Native communities across the United States. With over $1 billion in total assets under management, OFN manages a national membership network of over 490 mission-driven lenders and CDFIs, including community development loan funds, credit unions, green banks, community development banks, minority depository institutions, and venture capital funds. OFN is a trusted investment partner to the public, private, and philanthropic sectors – foundations, corporations, banks, government agencies, and others. For more than 40 years, our team has helped partners invest in communities to catalyze change and create economic opportunities for people and places traditional finance doesn’t reach

To learn more, visit www.ofn.org

People who work at OFN come from a variety of professional and academic backgrounds. If you have:

• •Passion for the mission and true believer in our core purpose.
• •Courage to be a fearless advocate who is confident and resilient in our fight to drive capital into low-income communities.
• •Smart, quick seekers of knowledge who thrive on creating and developing new strategies, products, and programs for increasing capital to communities we serve.
• •Desire to be a collaborative team player who possesses humility and a willingness to lean in all areas of our work.

Come be a part of our growing diverse, highly committed, skilled, and collaborative staff. At OFN, we are dedicated to building a diverse, inclusive workplace, so if you are excited about this role but your experience does not align perfectly with every qualification, we encourage you to apply nonetheless. You may be the right candidate for this or other roles.

This position is based in Washington, D.C. All staff currently work a hybrid schedule.

Core Responsibilities:

· Training Program Execution & Operations

• •Lead the day-to-day operational execution of OFN’s virtual practitioner training offerings, including live, on-demand, and cohort-based programs, ensuring that all logistics, including, but not limited to, registration, materials, technology setup, staffing, run-of-show agendas, and attendee communications, are executed accurately and efficiently.
• •Support team members responsible for executing in-person training offerings as needed.
• •Operationalize OFN’s training calendar using Asana, translating the established training calendar into detailed project plans and coordinating across internal teams and external partners to ensure consistent, high-quality delivery.
• •Serve as a primary point of escalation and customer service for troubleshooting operational, logistical, or technology-related issues before and during trainings.

· Training Platforms & Systems

• •Manage and troubleshoot training-related platforms and systems, ensuring a seamless, user-friendly experience across platforms, tools, and delivery modalities. This includes maintaining and updating standard operating procedures, checklists, and documentation to enable consistent training delivery and platform management.
• •Partner with external vendors and internal team members to support LMS configuration, course setup, content uploads, user access, reporting, and ongoing improvements, including the integration of SCORM-based content and other learning technologies as appropriate.
• •Evaluate, recommend, and support the use of instructional and engagement tools (e.g., Miro, Mentimeter, Kahoot, and similar platforms) to enhance learner engagement and training effectiveness across virtual and in-person formats.

· Curriculum Development, Maintenance, and Facilitation

• •Leverage technical skills to maintain, update, and refine existing training curriculum, ensuring content reflects current CDFI practices, lending realities, and emerging industry trends.
• •Collaborate within the team, across the broader organization with internal subject matter experts, and with external practitioners to expand OFN’s on-demand and virtual training curriculum offerings.
• •Support the development of new training offerings, including customized executive board training and cohort-based programs.
• •Facilitate or co-facilitate trainings, drawing on CDFI and lending experience to deliver high-quality, practitioner-centered learning experiences across virtual and in-person formats.

· Team Management

• •Manage, coach, and support the training function within the Development Services team, supervising up to three team members, with potential for additional team growth over time.
• •Set clear roles, expectations, workflows, and performance goals to ensure accountability, quality, and sustainability across the training portfolio.

· Data, Evaluation & Continuous Improvement

• •Ensure accurate tracking and reporting on training participation, completion, engagement, and revenue performance across delivery formats.
• •Use participant feedback, performance data, and revenue insights to inform improvements to training logistics and platforms, and to guide recommendations for training curriculum.

Requirements

Qualifications:

• •Bachelor’s degree or 5-7 years of direct professional work experience in lieu of degree.
• •3-7 years of professional experience within the CDFI industry or a closely-related mission-driven lending environment required.
• •Direct lending experience or strong familiarity with lending operations, products, underwriting, portfolio management, or credit programs required.
• •Experience with program operations, project management, or in capacity-building environments required.
• •Experience supporting curriculum development, maintenance, or facilitation of trainings, workshops, or learning programs strongly preferred.
• •Experience managing or contributing to the development, implementation, or improvement of digital platforms and systems, including working with vendors and/or technical teams.
• •Experience managing or supporting staff and/or groups through performance management and professional development, including providing feedback, mentorship, coaching, and direction.
• •Strong project manager with superi