Vice President for Student Affairs

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Job Description

Great Basin College (GBC) invites applications for the position of Vice President of Student Affairs (VPSA). The VPSA is a senior executive leader responsible for providing strategic vision, leadership, and oversight for a comprehensive student affairs program supporting student access, enrollment, engagement, persistence, completion, and success. This position is based at Great Basin College's Elko Campus.

The VPSA serves as a member of the College’s senior leadership team and works collaboratively with the President, Vice Presidents, faculty, staff, students, and external partners to advance institutional priorities. The position participates in institutional strategic planning, budget development, policy development and implementation, and system-level discussions within the Nevada System of Higher Education (NSHE).

Great Basin College is a comprehensive community college serving a geographically expansive and diverse region of Nevada. The VPSA must be an engaged, visible, collaborative leader who understands the opportunities and challenges of serving students across multiple campuses, centers, and communities.

The VPSA provides leadership and oversight for student affairs functions that may include:

Student recruitment and enrollment management

Admissions, registration, and student records

Student information systems and student-facing technology

Customer relationship management (CRM) and enrollment technologies

Financial aid and student financial services

Advising and student support services

Student life and housing

Disability and veteran services

Student advocacy and support

Student Government Association (SGA) advising

Behavioral Intervention Team leadership

Student concerns, complaints, grievances, and related resolution processes

Other student affairs programs and services as assigned

The VPSA is expected to foster a student-centered culture that promotes access, belonging, engagement, persistence, completion, and career and educational attainment.

Position Responsibilities

The Vice President of Student Affairs provides executive leadership, strategic direction, and accountability for a comprehensive student affairs program. Key responsibilities include:

Strategic and Institutional Leadership

Serve as a member of the College’s senior leadership team and contribute to institutional strategic planning, policy development, resource allocation, and budget decisions.

Develop and implement strategies that advance student access, enrollment, retention, completion, and overall student success.

Collaborate with Academic Affairs and other divisions to strengthen the alignment of academic and student support services.

Participate in NSHE discussions, initiatives, and policy development as appropriate.

Provide leadership during institutional change and support a culture of innovation, collaboration, accountability, and continuous improvement.

Represent Student Affairs and the College with internal and external constituencies.

Enrollment and Student Success

Provide strategic leadership for recruitment, enrollment management, admissions, advising, retention, and completion initiatives.

Develop and implement data-informed strategies to improve student persistence, goal attainment, and timely completion.

Strengthen outreach and recruitment strategies for prospective students, including special populations and students from the communities served by GBC.

Build effective partnerships with K-12 institutions, workforce development organizations, employers, community organizations, and other educational institutions.

Evaluate student success initiatives and use outcomes data to identify opportunities for improvement.

Technology, Data, CRM, and Artificial Intelligence

Provide strategic leadership for the effective use of technology to support student recruitment, enrollment, communication, advising, retention, engagement, and completion.

Oversee and advance the effective use of student information systems, customer relationship management (CRM) platforms, enrollment technologies, and other student-success tools within Student Affairs.

Collaborate with Information Technology and other institutional leaders to evaluate, implement, integrate, and improve technology solutions that enhance the student experience and operational effectiveness.

Promote the effective use of data, analytics, dashboards, and reporting to inform enrollment and student-success strategies and institutional decision-making.

Lead or support the responsible implementation of artificial intelligence (AI), automation, and other emerging technologies within Student Affairs.

Establish practical approaches for the use of AI that consider student needs, data privacy, information security, accessibility, transparency, and institutional policies.

Encourage innovation while ensuring that technology implementation is purposeful, sustainable, and aligned with institutional priorities.

Identify opportunities to streamline student-facing processes and improve service delivery through technology and automation.

Student Experience and Engagement

• •Promote a welcoming, inclusive, and student-centered environment across all GBC locations.
• •Strengthen student engagement, leadership, campus involvement, and participation in student life.
• •Support effective student communication and coordinated delivery of student services.
• •Ensure students have access to appropriate resources, services, and support throughout their educational journey.
• •Work collaboratively with students and student leaders, including the Student Government Association.
• •Promote practices that improve the overall student experience and strengthen students’ connection to the College community.

Student Support, Safety, and Advocacy

Provide leadership for student concerns, complaints, grievances, behavioral matters, and other complex student issues.

Lead the Behavioral Intervention Team in collaboration with appropriate campus partners.

Support appropriate processes for addressing student behavioral concerns and maintaining a safe and supportive educational environment.

Collaborate with campus leadership and appropriate partners regarding Title IX and other student-related compliance matters.

Provide or facilitate appropriate mediation and resolution of concerns when warranted.

Ensure that student services are responsive, accessible, and consistent with applicable institutional, NSHE, state, and federal requirements.

People and Organizational Leadership

Provide clear direction, expectations, and accountability to Student Affairs leaders and staff.

Develop and retain a highly effective Student Affairs team through coaching, professional development, collaboration, and performance management.

Promote cross-functional teamwork and effective communication.

Build organizational capacity and encourage continuous improvement.

Foster an environment characterized by professionalism, respect, transparency, accessibility, and service to students.

Fiscal and Resource Management

Develop and manage Student Affairs budgets in alignment with institutional prioritie