Vice President, Operations (Saint Mary’s and Johnson Memorial Hospitals)

Employment Type:

Full time

Shift:

Description:

ABOUT SAINT MARY’S AND JOHNSON MEMORIAL HOSPITALS

Saint Mary’s Hospital is a Catholic, not-for-profit, acute care, community teaching hospital that has served Greater Waterbury since 1909. In 2016, Saint Mary’s Hospital became part of Trinity Health Of New England, an integrated health care delivery system that is a member of Trinity Health, Livonia, Michigan, one of the largest multi-institutional Catholic health care delivery systems in the nation serving communities in 22 states. Licensed for 347 beds, Saint Mary’s is designated as a Level II Trauma Center, offers award-winning cardiac and stroke care and houses the region’s only pediatric emergency care unit. As the leading provider of surgical services in Greater Waterbury, Saint Mary’s was the first to introduce the daVinci® Robotic Surgery System. The hospital’s satellites and affiliates extend from Waterbury to Wolcott, Cheshire, Naugatuck, Southbury, Prospect and Watertown.

Johnson Memorial Hospital and Home & Community Health Services provide a continuum of health care services to those living and working in north central Connecticut and western Massachusetts. In 2016, Johnson Memorial Hospital and Home & Community Health Services became part of Trinity Health Of New England, an integrated health care delivery system that is a member of Trinity Health, Livonia, Michigan, one of the largest multi-institutional Catholic health care delivery systems in the nation serving communities in 22 states. The 92-bed hospital and home health and hospice agency have been anchor institutions in north central Connecticut for more than 100 years.

POSITION PURPOSE

The Vice President of Operations will have oversight of operations for both Saint Mary’s and Johnson Memorial Hospitals. The Vice President Operations will be responsible for managing the Pharmacy, Laboratory, Radiology, Imaging, Food Services, Transportation, and Environmental Services. The Vice President will be a member of the Senior Leadership Group. Participates in defining the vision and strategic direction for a Health Ministry (HM). Under general direction, provides leadership and operational oversight of professional and support service departments. Within this area of responsibility, assumes overall accountability for quality, effectiveness, and cost of services provided. Ensures that services are provided in a manner consistent with the Trinity Health mission, values, guiding behaviors and Ethical and Religious Directives. Cultivates effective working relationships with the medical staff. Works to integrate department activities with the organization's strategic plan, operating objectives, and budget. Assures effective coordination with all departments and functions within the Health Ministry. Participates fully in relevant projects and initiatives of Trinity Health.

ESSENTIAL FUNCTIONS

Participates in the development of annual operating plans and budgets that are aligned with the organization's strategic priorities.

In conjunction with other senior leaders, develops and implements an effective, ongoing program to measure, assess and improve all aspects of organizational performance, including quality, efficiency, and patient care experience.

Participates in evaluating, selecting and implementing clinical and information technology that supports patient care and improves productivity. Responsible for the implementation and ongoing operation of the Trinity Health

Organizational Integrity Program (OIP) within the organization.

Oversees the implementation and operation of policies, procedures, reporting, systems and other OIP activities within the organization.

Ensures that the policies and procedures conform to state and federal licensure requirements as well as to accreditation standards.

Fosters an environment of organizational learning related to patient safety and error reduction; supports sharing of knowledge and encourages behavioral changes to improve patient safety.

Direct supervision of reporting department heads and trains the same department heads, via Admin Director, regarding overall hospital policies, objectives, and operations.

Responsible for the indirect supervision of all hospital personnel. Responsible for the quality of care provided by hospital personnel.

Responsible for reporting any safety hazards found throughout the hospital. Establishes and maintains a professional, effective working relationship with the Medical Staff.

Represents hospital in a positive and professional manner as a business and a health care provider.

Participate in the definition of a strategic vision for the organization and effectively communicates that vision to all directs reports and associates in area of responsibility.

Defines and shares a strategy and vision. Aligns resources towards the achievement of organization and Trinity Health goals and objectives.

LEADERSHIP COMPETENCIES

As a Trinity Health Executive, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:

Mission Statement: We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values:

Reverence: We honor the sacredness and dignity of every person.

Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.

Justice: We foster right relationships to promote the common good, including sustainability of Earth.

Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

Integrity: We are faithful to those we say we are.

Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.

Vision

As a mission-driven, innovative health organization, we will become a leader in improving the

health of our communities and each person we serve. We will be the most trusted partner for life.

Promise Statement

We Listen. We Partner. We Make it Easy.

Our Actions

▪ Listen to understand.

▪ Learn continuously.

▪ Keep it simple.

▪ Create solutions.

▪ Deliver outstanding service.

▪ Own and speak up for safety.

▪ Expect, embrace and initiate change.

▪ Demonstrate exceptional teamwork.

▪ Trust and assume goodness of intentions.

▪ Hold myself and others accountable for results.

▪ Communicate directly with respect and honesty.

▪ Serve every person with empathy, dignity and compassion.

▪ Champion health equity and the common good

MINIMUM QUALIFICATIONS

Bachelor’s degree in related field required. Master's degree preferred. Minimum ten (10) years of years health care experience (progressively responsible administrative experience in a complex healthcare organization). A strong working knowledge of the business of healthcare including financial management, cost management, information systems data acquisition and analysis, and competitive trends.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be able to adapt to frequently changing work priorities.

Must be able to travel as needed to the various Trinity Health sites.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.