Volkswagen Certified Technician

Description

The Volkswagen/Audi Automotive Technician functions as an experienced technician who can perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked as a general service technician.

Essential Job Responsibilities

• •Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• •Diagnoses cause of most malfunctions and performs repair.
• •Communicates with parts department to obtain needed parts.
• •Saves and tags parts of the job if under warranty or if requested by the customer.
• •Examines assigned vehicle to determine if further safety or service work is required or
• •recommended.
• •Communicates with service advisor immediately if additional work is needed, if work outlined
• •is not needed, or if repairs cannot be completed within the promised time.
• •Documents all work performed and recommended on the repair order.
• •Road tests vehicles when required or refers to the test technician.
• •Participates in manufacturer-sponsored training programs, schools, and events.
• •Keeps abreast of manufacturer technical bulletins.
• •Supervises work of any apprentice technicians, if assigned.
• •Reports machinery defects or malfunctions to supervisor.
• •Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything
• •that has happened to change the appearance or condition of the vehicle.
• •Keeps shop area neat and clean.
• •Maintains and is accountable for all dealership-owned tools and manuals. Returns them to
• •the proper place and in the same condition as they were received.
• •Understands, keeps abreast of and complies with federal, state, and local regulations such as
• •hazardous waste disposal, OSHA Right-to-Know etc.

Education and job requirements

• •High School Diploma or GED Required - Automotive Trade School is a Plus
• •MUST have VW and or AUDI Training and Experience
• •Must have a valid driver’s license and clean driving record