VOSS Victim Notification Analyst

The VOSS Victim Notification Analyst supports the Victim Outreach Strategy and Support (VOSS) program by leading case coordination and developing outreach and notification strategies for FBI investigations. This role requires the ability to manage large datasets, communicate confidently with internal and external stakeholders, and problem-solve independently in a fast-paced, deadline-driven environment. Top-Secret clearance is required.

Location: FBI Headquarters, Washington, DC

Responsibilities:

Effectively lead case coordination calls with internal and external stakeholders (field offices, FBI Headquarters, DOJ personnel, etc.) to develop outreach and notification strategy for FBI investigations

Effectively deliver presentations, briefings, and case notification strategies to internal and external stakeholders

Manage large data sets utilizing data exploitation tactics and industry standards to create victim lists and other outreach products

Independently lead engagement with case teams to develop outreach and notification strategies, offering creative and flexible solutions to large case strategy plans

Develop and maintain SOPs of duties and/or program processes with oversight by the VOSS program manager

Create, update, and maintain case information in the SharePoint Case Management System and in Sentinel

Provide daily closeout reports to the VOSS program manager for all cases meeting the current closeout threshold

Provide coverage to other regional VOSS analysts to cover gaps in cases and personnel coverage

Provide daily strategic, administrative, and analytical support to the VOSS program manager

Become a subject matter expert (SME) for the VNS platform and Sentinel in relation to Victim Notification, AG Guidelines, and VSD Policy

Requirements:

U.S. Citizenship required

Active Top Secret security clearance

Bachelor's degree from an accredited university (four years of relevant professional experience may substitute)

Minimum of two years of experience in a professional work environment

One year of experience using MS Word and MS Outlook

One year of experience using MS Excel, including spreadsheet creation, data entry/auto-fill, sorting/filtering/freezing panes, worksheet management, Text-to-Columns, and the Concatenate function

One year of experience using MS SharePoint in a professional work environment

Program and project management experience

Ability to coordinate, facilitate, and lead meetings and conference calls with internal and external customers

Experience creating and giving formal presentations

Ability to work effectively with others and strong interpersonal skills

Ability to utilize critical thinking skills to complete assigned tasks with minimal oversight

Preferred:

Experience and proficiency building and updating Microsoft SharePoint sites in a professional work environment

Prior experience supporting federal law enforcement, victim services, or a comparable case-management environment

Salary range: $70,000 - 80,000 annually

The salary range for this position represents the anticipated hiring range. Actual compensation will be determined based on factors such as relevant experience, skills, education, certifications, and potential contract funding.