Voucher Examiner

Summary

Performs accounts receivable and collection activities within an Indian Health Service Business Office by reviewing and maintaining patient accounts, processing adjustments and supporting documentation, and following up on outstanding balances to ensure timely and accurate collection of payments for healthcare services. Positions are available in Shiprock, NM; Red Mesa, AZ; and Bloomfield, NM. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Duties

Reviews patient accounts, makes adjustments, and resolves account discrepancies. Examines claims, bills, and payment documentation for accuracy and compliance. Follows up on delinquent accounts with patients and third-party payers. Maintains account records and documentation of collection activities. Prepares accounts receivable reports and identifies discrepancies for resolution. Prepares and maintains documentation related to patient accounts and refers issues to the Supervisory Health System Specialist/Business Office Manager for disposition.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-05: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Reviewing patient account records. Performing telephone contact with third party payers. Reviewing and examining various bill types. Following up on outstanding patient accounts. Reporting any discrepancies to supervisor. Preparing reports utilizing Accounts Receivable program. OR 4 years above high school. GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Maintaining files system of patient accounts and making financial arrangements. Examining accounts to resolve difficult reconciliations. Maintaining documents of all activity/performed on patient accounts. Receiving and reviews all Explanation of Benefits from third party payers. Attending all continuing education opportunities. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

Education

If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.