VP, Operational Risk Management [ORM Team Lead]

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Oversee the end‑to‑end Operational Risk Management framework for Retail and Channels ensuring alignment with enterprise risk policies and regulatory expectations.

Ensure operational risk policies, procedures, and standards are properly implemented, maintained, and adhered to by the business.

Provide oversight of key operational risk tools, including risk and control self‑assessments (RCSA), incident management, key risk indicators (KRIs), and issue management processes.

Risk Identification, Assessment & Monitoring

Lead the identification, assessment, and monitoring of operational risks across business activities, processes, systems, and third‑party arrangements.

Review and challenge risk assessments and control effectiveness, ensuring timely escalation of material risks and issues.

Monitor operational loss events, root cause analysis, and remediation plans to prevent recurrence.

Reporting, Escalation & Regulatory Compliance

Prepare and present timely and accurate operational risk reports to senior management, risk committees, and governance forums.

Support regulatory inquiries, internal audits, and independent risk reviews, ensuring effective issue tracking and remediation.

Ensure compliance with applicable regulatory requirements and internal governance standards related to operational risk.

Stakeholder Management & Advisory

Act as a trusted advisor to business leaders, providing guidance on operational risk matters and control design.

Partner with Compliance, Technology, Operations, Internal Audit, and other risk functions to strengthen the overall control environment.

Support business initiatives and change programs by assessing operational risks and control implications.

Team Leadership & Risk Culture

Lead, develop, and mentor the Operational Risk Management team, ensuring appropriate coverage, capability, and succession planning.

Promote a strong operational risk awareness and control culture across Retail and Channels.

Ensure business continuity and resilience considerations are embedded within operational risk practices.

Support Crisis Management exercise

Job Requirements

Strong experience in Operational Risk Management within financial services or banking.

In‑depth knowledge of operational risk frameworks, governance, and regulatory expectations.

Proven leadership and people management experience.

Strong stakeholder management, communication, and influencing skills.

Analytical mindset with sound judgment and attention to detail.

หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร

Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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