Waiter

REQ15148 Waiter (Open Date: 19/10/2026)

POSITION SUMMARY:

The Waiter is accountable to complete all assigned tasks with the highest level of service quality.

Guest relations through well-developed food and beverage skills, knowledge and experience, in accordance with the vision, values and objectives of the company.

PRIMARY RESPONSIBILITIES:

• •Always greets guests promptly in a warm and friendly manner
• •Establishes immediate eye contact and smiles with guest
• •Always thank and farewells guests conveying anticipation for their next visit
• •Establishes rapport with guests to build guest loyal and gathers constructive feedback to ensure satisfaction of every individual of guest
• •Remains friendly and flamboyant as an individual
• •Maintains the conversation and do not exposes any sensitive topics to the guest
• •Ensures that brand standards are consistently implemented.
• •Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
• •Conducts monthly inventory checks on all operating equipment and supplies.
• •Exhibits a thorough knowledge of menu and presentation standards and sound knowledge of beverages preparation techniques
• •Ensures that the outlet is kept clean and organized, both at the front as well as the heart of house.
• •Prepares and assembles orders in sequence and makes quality checks before service
• •Applies food and beverage service techniques correctly at all times, serves items with enthusiasm
• •Completes the daily responsibilities that are set for each individual shift Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly
• •Recognizes the step of the billing process
• •Anticipates for any unexpected guest need and reacts promptly
• •Communicates effectively to know the daily task assign
• •Maintains back up supplies stock for the daily operations and anticipates busy demands
• •Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.
• •Ensures high standards of personal presentation and grooming.
• •Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
• •Attends training sessions and meetings as and when required.
• •Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements

QUALIFICATIONS:

Experience

• •Experience in Food and Beverages, 5 star international hotels/resorts, and/or in freestanding restaurants is an advantage
• •Fresh graduates are welcome

Education

Preferably a Diploma holder in Hospitality Business Management or any related course

Skills / Competencies

Has effective time management, task management and communication Good command in both spoken and written English.

Other Attributes

• •Passionate
• •Organized
• •Innovative
• •Customer-orientated