Warehouse Associate

Benefits/Perks

Insurance: Health (Medical and Prescription), Dental, Vision, Voluntary Life, Short-Term and Long-Term Disability, Accident and Critical Illness

Employee Assistance Program (EAP)

Paid Time Off

Paid Holidays

Retirement Plan

Bonus Pay

Paid Training

Growth and Career Advancement Opportunities

Job Summary

VIA INC. is looking for a Parts Warehouse Associate t o join our team! As integral members of the VIA Appliance team, you are responsible for all aspects of handling parts and supplies and using the most efficient method to provide excellent service to all customers. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to effectively manage a variety of situations on a day-to-day basis.

Responsibilities

Process, stocks and posts incoming part orders and returns

Recording information carefully and identifying needed parts using most efficient method

Assist with inventory stocking and department maintenance as necessary

Keeps parts area clean, uncluttered and organized

Using technologies like scanners and laptops to pick parts and place in technicians bins for shipment

Documenting and keeping records of parts status/interactions/email information in our system according to standard operating procedures

Respond to emails from parts distributors and other team members in a professional and timely manner

Assist our technicians with logistics and provide support to ensure their success

Uphold the security and confidentiality of documents and data within area of responsibility

Follow communication procedures, guidelines and policies

Maintain a clean, safe and organized workspace

Ability to lift heavy packages

Qualifications

Have strong soft and active listening skills

Possess computer keyboarding skills and aptitude

Are self-motivated and eager to learn and lead

Able to handle stressful situations appropriately

Able to follow established systems and standard operating procedures

Ability to multi-task, prioritize, and manage time effectively

Find creative problem solving and critical thinking to be fulfilling and a welcomed challenge

Adapt quickly to changing priorities and customer needs

Have a clear, professional, and informative communication style

Punctual and reliable