Warehouse Manager

Machining Logistics

At Machining Logistics , a division of Sandvik Group , we are proud of our role in creating a superior customer experience. We support the divisions within Machining in meeting their core business needs by ensuring: On-time delivery in perfect condition, lowest possible environmental impact, compliance with international laws and regulations and cost efficiency through optimized processes.

Our expertise in logistics and collaboration with divisions enables us to deliver value beyond delivery, supporting the 2030 Strategy pillars of enabling growth, lead logistics innovation, accelerate digital, deliver value and efficiency and empower high-performing teams.

Our distribution network includes Distribution Centers in Hebron Kentucky (US), Den Hoorn (NLD), Jundiaí (BRA), Singapore (SGP) and Shanghai (CHN). The headquarters of Machining Logistics is located in Luzern (CHE).

Warehouse Operations Manager – Americas Distribution Center

Hebron, Kentucky

Your Mission

As Warehouse Operations Manager, you will have overall responsibility for the day-to-day execution and performance of warehouse operations at the Americas Distribution Center (ADC). You will be accountable for safety, quality, customer service, productivity, cost, staffing, employee development, and operational performance against defined KPIs.

This role requires more than managing daily execution. The Warehouse Operations Manager is expected to understand the end-to-end operation, proactively identify risks and improvement opportunities, use data to drive decisions, develop solutions to complex operational problems, and lead the organization through continuous change and improvement.

You will translate the Logistics strategy into clear tactical plans, operational priorities, measurable objectives, and sustainable processes. You will establish clear accountability throughout the organization and ensure that operational plans are executed and followed through to completion.

You will develop and coach a high-performing Operations Team capable of providing and maintaining a competitive advantage for our Sales Units while creating an environment of accountability, engagement, collaboration, and continuous development.

You will report to the ADC Site Manager and serve as a key member of the ADC Management Team.

Key Responsibilities

Operational Leadership & Ownership

• •Take full ownership of daily warehouse execution and overall operational performance.
• •Maintain a strong understanding of the end-to-end warehouse flow, including inbound, replenishment, storage, picking, packing, transfers, shipping, and supporting processes.
• •Maintain an active leadership presence within the operation to understand actual conditions, constraints, risks, and employee needs.
• •Anticipate operational risks and develop mitigation plans before they negatively impact customers or performance.
• •Develop short- and medium-term operational plans based on expected volume, available capacity, staffing, backlog, and customer requirements.
• •Ensure clear ownership and accountability for operational actions and commitments.
• •Establish priorities and allocate resources based on business requirements and data.
• •Ensure issues are followed through to sustainable resolution rather than relying on temporary countermeasures.
• •Escalate significant business risks appropriately while maintaining ownership of developing potential solutions and recommendations.

Data Analytics & Decision Making

The successful candidate must be comfortable working directly with operational data rather than relying exclusively on others to prepare or interpret information.

Responsibilities include:

• •Extract, organize, analyze, and interpret operational data from warehouse systems and available reporting tools.
• •Transform raw operational data into meaningful information that supports business decisions.
• •Identify trends, abnormalities, constraints, productivity losses, and improvement opportunities through data analysis.
• •Develop and maintain operational KPIs, dashboards, scorecards, and performance reporting.
• •Analyze productivity, labor utilization, overtime, capacity, backlog, quality, service performance, and operational costs.
• •Perform root-cause analysis using both operational observations and quantitative data.
• •Validate whether operational changes and improvement projects deliver the expected results.
• •Develop data-supported recommendations and clearly communicate findings to senior leadership.
• •Use data to challenge assumptions and distinguish symptoms from underlying operational problems.
• •Support business cases through baseline development, benefit validation, ROI analysis, and post-implementation measurement.

Strong proficiency with Microsoft Excel and experience extracting and analyzing data from WMS, ERP, BI, or similar operational systems is required. Experience with Power BI or comparable visualization/analytics platforms is strongly preferred.

Problem Solving & Continuous Improvement

• •Proactively identify operational problems and improvement opportunities rather than waiting for issues to be escalated.
• •Regularly observe processes within the warehouse to identify waste, bottlenecks, unnecessary movement, quality risks, and capacity constraints.
• •Apply structured root-cause analysis and problem-solving methodologies.
• •Develop multiple potential solutions, evaluate alternatives, and provide clear recommendations.
• •Partner closely with the Continuous Improvement function while maintaining Operations ownership of operational improvement.
• •Challenge established processes and encourage the organization to continually evaluate whether there is a safer, simpler, faster, or more effective way of working.
• •Establish measurable baselines before improvement initiatives and validate results after implementation.
• •Promote a culture in which employees and leaders are encouraged to identify problems and participate in developing solutions.

The expectation is that significant operational escalations are presented with:

Problem → Root Cause → Options → Recommendation → Owner → Timeline → Measured Result

Project Leadership

The Warehouse Operations Manager will be expected to independently lead and sponsor complex operational projects.

Responsibilities include:

• •Lead cross-functional warehouse projects from problem definition and business case through implementation and stabilization.
• •Define project scope, objectives, deliverables, responsibilities, timelines, risks, and success measures.
• •Coordinate Operations, Continuous Improvement, IT, Transport, Market Support, vendors, and other internal or external stakeholders as required.
• •Maintain project accountability and ensure commitments are completed according to established timelines.
• •Identify project risks and proactively develop mitigation plans.
• •Communicate project status, risks, decisions, and required actions clearly to stakeholders and senior leadership.
• •Lead operational testing, implementation, change management, and post-implementation performance reviews.
• •Demonstrate the ability to manage multiple priorities while maintaining focus on critical deliverables.

Demonstrated experience successfully leading operational, logistics, technology, or continuous improvement projects is required.

Automation & Technology

As ADC continues to evolve, the Operations Manager will play an important role in identifying and implementing technology and automation that improves operational performance.

Responsibilities include:

• •Evaluate warehouse processes for opportunities to improve through automation and technology.
• •Understand the interaction between people, processes, WMS capabilities, material flow, and automation.
• •Participate in evaluating potential warehouse technologies and automation solutions.
• •Support development and validation of automation business cases.
• •Challenge technology solutions against actual operational requiremen