Warehouse Specialist

Welcome to Pioneer Square Brands , a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.

• Our Core Purpose:
• We ensure mobile technology works so that people can focus on what matters.

Our Core Values:

Genuine and Respectful

Pride in Everything We Do

Excellence through Innovation

Obsessed with Customer Success

Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.

We are actively looking for a highly motivated and energetic professional with a positive attitude who desires to be part of our growing team.

Warehouse Specialist

Location: High Point, NC

About the Role:

The Warehouse Specialist is responsible for supporting the efficient day-to-day operations of the warehouse, ensuring accurate receiving, storage, inventory control, order fulfillment, and shipping activities. This role requires hands-on experience in a warehouse, logistics, distribution, or manufacturing environment and a demonstrated ability to provide leadership, coordinate workflow, and drive operational efficiency.

The ideal candidate has at least one year of experience serving as a Warehouse Supervisor, Team Lead, Lead Associate, or in a similar position with responsibility for directing work, training team members, prioritizing tasks, and ensuring productivity. This individual serves as a key operational leader on the warehouse floor, maintaining safety, quality, and service standards while helping the team meet daily objectives.

Key Responsibilities:

Warehouse Operations

Receive, inspect, and process incoming shipments accurately and efficiently

Pick, pack, stage, and ship customer orders according to established procedures

Ensure inventory is properly stored, labeled, and organized within the warehouse

Perform cycle counts and inventory audits to maintain inventory accuracy

Investigate and resolve inventory discrepancies, shipping errors, and operational issues

Maintain accurate records in warehouse management systems (WMS), ERP systems, or inventory tracking tools

Operate warehouse equipment safely, including forklifts, pallet jacks, hand trucks, and scanners, where certified

Leadership & Team Coordination

Coordinate daily workflow and assign priorities to warehouse associates to ensure timely completion of operational goals

Lead by example in productivity, safety, attendance, and quality standards

Monitor work output and make real-time adjustments to maintain operational efficiency

Train, mentor, and onboard new warehouse team members

Serve as the primary point of contact for floor-level operational issues and escalations

Help drive continuous improvement initiatives that increase productivity and reduce waste

Communicate effectively with warehouse management regarding staffing, workflow bottlenecks, and operational needs

Other related tasks and responsibilities

Safety, Quality & Compliance

Promote a strong culture of workplace safety and compliance

Ensure adherence to OSHA guidelines, company policies, and warehouse procedures

Conduct routine safety checks and report hazards immediately

Support quality control processes to ensure accurate shipments and inventory integrity

Maintain a clean, organized, and audit-ready warehouse environment utilizing 5S and best-practice warehouse standards

Required Qualifications:

Minimum 3 years of experience in a warehouse, logistics, distribution center, manufacturing, or supply chain environment

Minimum 1 year of experience as a Warehouse Lead, Team Lead, Shift Lead, Supervisor, or similar role with responsibility for directing workflow, coordinating team activities, and influencing operational performance

Demonstrated ability to lead and motivate Team Members even without requiring formal supervisory authority

Strong understanding of warehouse processes, inventory management, shipping, receiving, and order fulfillment

Experience using warehouse management systems (WMS), ERP systems, RF scanners, or inventory tracking software

Ability to prioritize multiple tasks in a fast-paced environment

Strong organizational, problem-solving, and decision-making skills

Proficiency with Microsoft Office applications, particularly Excel

Ability to lift up to 50 pounds and perform physical warehouse duties as required

Preferred Qualifications

Forklift certification or ability to obtain certification

Associate degree in Supply Chain, Operations, Logistics, or related field

Experience supporting KPI-driven warehouse operations

Core Competencies:

Leadership & Accountability

Takes ownership of warehouse performance and daily execution.

Influences and motivates team members through example and action.

Holds self and others accountable to operational standards.

Organization & Execution

Maintains exceptional attention to detail.

Effectively prioritizes competing demands.

Consistently follows through on commitments.

Communication

Communicates clearly across all levels of the organization.

Escalates issues proactively and provides solutions.

Facilitates effective coordination between shifts and departments.

Continuous Improvement

Identifies opportunities to improve efficiency, safety, and quality.

Adapts quickly to changing priorities and business needs.

Supports process improvement initiatives and best practices.

Physical Requirements:

Ability to stand, walk, bend, climb, and lift throughout the workday.

Ability to lift and move materials weighing up to 50 pounds.

Ability to work in varying warehouse and manufacturing conditions, including exposure to noise, dust, and temperature fluctuations.

Success Metrics

Inventory accuracy rate

Order fulfillment accuracy

On-time shipping performance

Productivity and throughput targets

Safety compliance and incident reduction

Team training effectiveness

Warehouse organization and audit readiness

Continuous improvement contributions

People development

Ideal Candidate Profile: A highly organized, hands-on warehouse professional who has successfully led teams or coordinated warehouse operations in a manufacturing, distribution, or logistics environment. This individual is respected on the floor, takes ownership of results, and naturally drives productivity, accountability, and operational excellence even without having formal direct reports.