Water Mains Specialist

Compensation Range

$23.61 - $30.25

Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible.

Who We Are:

At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries.

We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world!

Our Core Values:

• •Stewardship: We manage the city’s resources responsibly and make decisions that sustain High Point’s future. In other words, we take care of what we have today to build what we’ll need tomorrow
• •Welcoming: We create a friendly, open environment where residents, partners, and visitors feel valued and embraced. We want everyone who connects with High Point to feel welcomed, like they belong here.
• •Integrity: We act with honesty, transparency, and ethical responsibility in everything we do. That means doing what’s right – even when no one’s watching. This is how we earn our community’s trust.
• •Productivity: We stay focused on results, fostering creativity, innovation, and outside-the-box thinking. We don’t just get things done – we find smarter, better ways to do them.

• What We Offer:
• The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:

• •A guaranteed life-long monthly pension, once vested after 5 years of service
• •401K and 457B Retirement Plans
• •PTO earned within first year
• •13 Paid Holidays per year
• •Tuition Reimbursement Plan
• •Competitive medical, dental, and vision plans effective day one

What You'll Do:

The Water Mains Specialist will oversee and participate in the daily operations of the City’s water distribution system, including backflow prevention, cross-connection control, hydrant meter use, water quality, and regulatory compliance. This position serves as a backup Operator in Responsible Charge (ORC), conducts inspections, testing, and maintenance of system components, and ensures accurate reporting to state and federal agencies. The Water Mains Specialist will also assist with the collection system, support engineering and GIS staff, respond to customer concerns, review plans for compliance, and maintain system records. This role combines technical expertise, fieldwork, and regulatory oversight to ensure the safe, efficient delivery of water services to the community.

Essential Tasks & Responsibilities:

• •Back Up Operator in Responsible Charge for the distribution system, backflow prevention program, and fire hydrant use program;
• •Performs duties of back-up ORC for the collection system, when qualified,
• •Ensures the distribution system and associated programs follow the rules and regulations of the Federal, State, and Local agencies including completing all required reports in a timely manner;
• •Inspects system devise, pipelines, rights-of-way, water storage facilities, aerial lines, creek crossings, etc.;
• •Ensures information from support departments such as lab, plant maintenance; engineering services, administration, and code enforcement is incorporated into the system records, rules, procedures or ordinances;
• •Repairs, adjusts, and calibrates various devises in the distribution system such as air reliefs, vacuum prevention valves, pressure sustaining valves, altitude valves, and pressure recording devices.
• •Perform fire hydrant flow test, pressure monitoring, leak locating, water quality testing, and disinfection field testing;
• •Works with, supplies information, and receives information as needed for the water quality, maintenance, fire hydrant meter program, TRC, plan review, and other programs associated with the distribution system;
• •Monitors SCADA system flows;
• •Installs and maintains system instrumentation such as flow meters, pressure monitoring, etc.;

• •Assists CAD technicians, engineering technicians, engineers, and GIS personnel with water mains and sewer line problems reported by plumbers, contractors, and local citizens;
• •On-call back-up ORC and/or On-Call Emergency Contract Inspector;
• •Assists in locating lost valves and manholes;
• •Performs field checks for water taps using maps, records, and GPS;
• •Assists other departments in locating utilities;
• •Assists supervisors with locating water and sewer mains;
• •Assists with building and property owners and the City of High Point Engineering Department to help solve water complaints;
• •Reviews plans for compliance to ordinances, rules, regulations, and standard drawings relating to the water and sewer systems;
• •Evaluates preventative maintenance program;
• •Provides information as required by management;
• •Ensures that all work is performed in alignment with OSHA and City Safety Standards and Policies.
• •Assist with the collection system.

Additional Responsibilities:

• •Utilizes computer system to access work orders and map water systems;
• •Operates pipe and utility locator;
• •Operates service truck to pick up parts and supplies from vendor or city warehouse and hauls materials and equipment to and from job sites;
• •Cleaning and general housekeeping of the Division’s facilities.

Qualifications:

Required Qualifications

High school diploma or GED

Must have possession of current driver’s license issued by the State of North Carolina

Must be able to work in extreme weather conditions for long periods

Must be able to work On-Call on a regular rotating basis

Must be able to lift a minimum of 50 pounds or more with assistance.

Must be able to deal effectively with the public.

Must have or obtain Confined Space Competent person within 6 months of hire date

Must have or obtain OSHA 10-hour safety course within 1 year of hire date

Must have or obtain Basic First-Aid, CPR, and AED certification with 1 year of hire date (American Red Cross, American Heart Association, or National Safety Council)

Must have North Carolina Grade B Water Distribution certification

Preferred Qualifications

Associate’s degree in related field

Having Class ‘A’ Commercial Driver’s License with Tanker Endorsement

Grade A Distribution Certification

Certified Backflow Tester

Cross Connection ORC Certification

• Physical Requirements
• Hearing/Speaking - (Talking - Expressing or exchanging ideas by means of spoken word). (Hearing - Perceiving nature of sounds by ear).

Both are necessary to converse with citizens, other employees and supervisors in person or by two-way radio and telephone. Must be able to hear warning buzzers, bells, horns, etc. on equipment.

Visual Abilities – the ability to perceive via eyesight is required for this position:

Acuity, far – Clarity of vision at 20 feet or more. Must be able to see entire project areas from a distance to monitor activity and ensure safety; to be able to drive vehicles to and from work sites. Good vision is required for day work or night work. Both eyes 20/25 - R 20/30 - L 20/30 corrected

Acuity, near – Clarity of vision at 20 inches or less. Must be able to see hand tools, instruments, work aids, manuals, instruction books, work orders, materials and supplies. Both eyes 20/22 corrected

Depth perception – Three-dimensional vision. Ability to judge distance and space relationships to see objects where and as they actually are. Must be able to judge distances to use both hands in performing different tasks at the same time and in seeing entire project area to observe persons or vehicles as they approach, to ensure safety.

Field of Vision – Area that can be seen u