West Regional Manager

Regional Manager – Western Region

• Reports to: Director of Field Services
• Location: Western United States
• Employment Type: Full-Time, Exempt (Salaried)
• Work Arrangement: 80–90% Remote
• Travel: Up to 20%
• Salary Range: $70,000–$80,000, based on location and experience
• Bonus Potential: Up to $2,000 quarterly, based on operational performance

Position Overview

ID Plans is seeking a Regional Manager to lead a team of 12–18 Field Data Specialists (FDS) across the Western Region. This role oversees daily field operations, project completion, quality standards, employee performance, and operational efficiency. The ideal candidate is a proactive leader who drives accountability, develops employees, and ensures consistent execution across a geographically dispersed team.

Key Responsibilities

Lead, coach, and manage 12–18 Field Data Specialists to achieve productivity, quality, and operational goals.

Conduct biweekly one-on-one meetings, provide performance feedback, and complete annual reviews.

Monitor daily project schedules, submissions, completion rates, and quality metrics.

Review and approve timesheets and travel expenses in accordance with company policies.

Prepare daily operational reports and communicate performance, challenges, and opportunities to leadership.

Collaborate with Logistics, CAD, and QA teams to resolve field-related issues.

Address performance concerns and ensure accountability to company standards.

Maintain accurate compliance records and complete required HR documentation.

Conduct field visits annually or as needed to support employee development and operational performance.

Serve as a subject matter expert on field processes, tools, and standards.

Partner with HR and Finance on employee matters, including workers' compensation.

Support operational improvement initiatives and perform other duties as assigned.

Required Skills & Qualifications

Strong leadership skills with the ability to manage and motivate remote field employees.

Sound operational judgment and ability to resolve field challenges.

Experience evaluating employee performance and driving accountability.

Excellent communication, organizational, and problem-solving skills.

Proficiency with Microsoft Outlook, Excel, CRM systems, and mobile technology.

Ability to travel and work in field-based environments as needed.

Preferred Qualifications

Experience in field operations, team leadership, or a related operational role.

Prior experience as a Field Data Specialist, Regional Manager, or similar position.

Knowledge of mapping, surveying, floor plans, site plans, or blueprints.

Bachelor's degree preferred.

Key Performance Measures

Success in this role will be evaluated based on:

Project Submissions: Timely daily and weekly project completion.

Quality: Defect rates below 3.0 for RPM and 1.0 for ID360.

Scheduling: Reschedule rates below 5%.

Revisits: Zero or minimal project revisits.

Team Performance: Strong employee engagement, accountability, and morale.

Compliance: Accurate and timely payroll, expense approvals, and operational reporting.

Benefits

Remote work flexibility

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Quarterly bonus opportunity

Physical Requirements

With or without reasonable accommodation, this position requires occasional travel; prolonged sitting, standing, or walking; daily computer and mobile device use; repetitive typing; effective communication; and occasional lifting of up to 5 pounds.