WestHouse Administrator

Position: WestHouse Administrator Classification: Exempt, Full-time

Department: Mental Health Reports to: Ravalli County BCC

Posting Date: October 5, 2026 Application Deadline: Until filled

Position Grade: Click or tap here to enter text. Rate of Pay: $70,000 - $80,000 DOE

Position Schedule: Mon – Fri weekends as needed Benefit Eligible: Full Benefits/PERS

Job Summary:

The WestHouse Administrator is the supervising manager of the County-owned 24-hour mental health crisis facility. The Administrator supervises the provision of critical support and direct care to individuals experiencing mental health crises, ensures a safe and therapeutic environment, assists clients in implementing treatment plans, and maintains through documentation in accordance with program policies. The Administrator is responsible for facility oversight, personnel management, and coordinating with the medical director and other providers of medical health services. The Administrator reports directly to the Board of County Commissioners.

Travel Required:

Ability to travel to meetings, training and other locations to carry out the necessary duties.

Duties/Responsibilities:

Oversee the day-to-day operation of the crisis facility.

Ensure a safe and structured environment.

Recruits, interviews, hires, and trains new staff.

Deliver compassionate, client-centered care to individuals in mental health crises.

Maintain 24/7 staff scheduling for the facility, including on-call support.

Communicate effectively with the Board of County Commissioners for facilities needs.

Maintain, monitor, and manage the facility budget.

Monitor licensing requirements, compliance and qualifications.

Develops and manages contracts with providers to ensure quality of care, fiscal accountability and compliance with all regulations and program guidelines

Ensure compliance with policies, procedures and regulatory requirements.

Collaborate with County Human Resources Department to recruit, hire, onboard and train program personnel.

Facilitate and document training to ensure all personnel remain current in:

Crisis prevention and de-escalation

First aid

CPR

Other emergency procedures, including fire drills

Facility procedures and policies

Facilitate staff meetings, case reviews, and training for professional development

Enforce adherence to policies, procedures and training standards

Conduct performance evaluations and manage personnel actions

Serve as a resource and mentor to staff, ensuring the delivery of high-quality care

Ensure client and record confidentiality in compliance with HIPAA regulations

Conduct facility audits to ensure compliance with

Maintaining appropriate records

Medication protocols

Operational and safety standards

Report any suspected abuse, neglect or exploitation

Plan, facilitate and/or participate in community outreach efforts

Day-today services for which the Administrator is responsible can include:

Oversee client intake and orientation

Provide crisis intervention using evidence-based de-escalation techniques

Assist clients with treatment plan and treatment objectives

Provide client centered therapeutic activities

Monitor activities to ensure house rules and safety protocols are followed

Review record keeping to ensure staff meet documentation standards

Provide care coordination and referrals in collaboration with providers

Provide transitional case management

Supervise cleaning and housekeeping tasks to ensure the facility is consistently clean, sanitized, and organized

Coordinate household shopping to meet facility needs

Transport clients as needed, following all safety and liability protocols

Perform other work as assigned by the Board of County Commissioners

Required Skills/Abilities:

Must pass a background check acceptable to the Board of County Commissioners upon an offer of employment

Valid current driver’s license with good driving record

Advanced skills in conflict resolution and de-escalation of volatile situations

Excellent interpersonal and communication skills, with the ability to:

Build rapport with individuals in crisis

Communicate effectively and sensitively with individuals from diverse cultural and socio-economic backgrounds

Effectively train, guide, and support all WestHouse personnel and providers

Work effectively with a multidisciplinary team

Knowledge and understanding of State and Federal regulations and related laws for mental health care facilities

Proficiency with electronic documentation systems and basic computer skills

Ability to conduct audits and ensure compliance with regulations and standards

Ability to remain calm and professional in high-stress situations

Required Education and Experience:

A bachelor’s degree in psychology, social work, or a related field, master’s degree is preferred

Minimum of three (3) of experience in mental health, social services, and/or crisis intervention

Minimum of three (3) years of experience in a leadership or management role

Preferred Education and Experience:

A master’s degree in psychology, social work, or a related field

Experience with survey process for maintaining licensure in Montana

Knowledge and experience wiring grant applications and grant administration

Workplace Environment:

The WestHouse Administrator commonly remains in an indoor setting, with some outdoors activities. Client interactions can require the Administrator to move, kneel, crouch or otherwise engage with a client, as well as stand, sit and walk on a regular basis. On occasion, may be required to lift up to 25 pounds.

EEO Statement:

Ravalli County is an equal employment opportunity employer (EEO). Ravalli County does not refuse employment or discriminate in compensation or the other terms, conditions, and privileges of employment based upon race, color, national origin, age, physical or mental disability, marital status, pregnancy, religion, creed, sex, sexual orientation, political beliefs, genetic information, or veteran’s status.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.