Wine Educator, On-Call

Description

At PEJU, we strive to be the highlight of every guest’s visit to the Napa Valley and our Wine Educators are fundamental in creating memorable experiences and developing genuine relationships with our guests that last a lifetime. We are seeking enthusiastic, knowledgeable, and hospitality-driven Wine Educators to join our team on an on-call basis. This role supports our Tasting Room and Events by guiding guests through engaging wine tastings, sharing our winery’s story, and creating memorable guest experiences.

Hourly wage does not include commissions, bonuses and gratuities.

Essential Functions:

• •Greet guests warmly and engage them in PEJU’s history, the family story, and our wine offerings.
• •Lead memorable and engaging wine tastings, making each experience fun and educational.
• •Share knowledge about wines, varietals, and winemaking to enhance our guests’ experience.
• •Share your knowledge of wine by recommending wines, wine club memberships, and merchandise that enhance our guests’ experience, while striving to meet sales goals and quotas.
• •Process purchases using POS software and accurately input guest information.
• •Maintain Tasting Room Standards: Assist with opening and closing duties, inventory management, restocking, and maintaining cleanliness and organization of the Tasting Room and outdoor areas.
• •Work effectively as part of a team, willingly assisting with other duties as needed to support the Tasting Room and Events. Maintain a positive attitude and take initiative, understanding that no task is beneath you when contributing to a successful team environment.

Requirements

• •Minimum of four years in a sales role, wine sales is preferred. Proven record of successful sales; ability to close and upsell.
• •Effective, courteous, and positive communicator, both with visitors and team members.
• •Enthusiasm for fine wine, hospitality, selling, and storytelling with a strong attention to detail.
• •Must be 21 years of age.
• •Proficiency with Commerce7 or similar POS systems and other Microsoft programs.
• •Desire to keep learning more about our wines, our story, and our approach to hospitality.
• •Professional appearance and demeanor.
• •Strong teamwork and professionalism – Must be able to maintain a positive, drama-free work environment by focusing on solutions rather than conflicts.
• •Ability to handle opportunities with maturity – We seek individuals who communicate effectively and contribute to a respectful team culture.
• •Must be available to work evenings, weekends and holidays.
• •This is an on the floor position with frequent standing, walking, and lifting.

Physical Requirements:

Must be able to lift up to 50 lbs.

Operate a iPad, employing repetitive arm and wrist motions.

Manual dexterity sufficient to reach/handle items and work with the fingers.

Specific vision abilities require close and distance vision.

Standing and walking for long periods of time

Occasionally bend, stoop, reach, kneel, crouch, or climb stairs.